• TMetric Mobile App - Login not possible

    Since the last Update in Android Play Store the Login stopped working on all our company devices. the Error message reads "Username/Password incorrect". The entered Data is correct and works just fine on the Web-App.

  • Activity Screenshots are Empty

    Hi Team, We have multiple users who have both the Browser Extension and Tmetric Desktop App but it is not capturing or showing any screenshots when we try to review it. Attached is a sample screenshot.

  • Announcements

  • How to Change a Workspace Owner and Update Billing Information

    Below are two common tasks that you may need to perform: transferring workspace ownership and updating billing details. 1. How to Change the Workspace Owner The easiest way to transfer workspace ownership is the following: The current workspace owner

  • Why Regular Members Can See Each Other’s Activity Logs?

    If you’ve noticed that regular members in your workspace can see each other’s activity logs or time entries in the Task Summary report, even though they don’t have admin or manager permissions - don’t worry, this behaviour has an explanation. Explanation

  • New Expenses Feature in TMetric

    Explore our new feature in the web app! We are excited to introduce our new Expenses module, which allows you to determine the profitability of a project by adding expenses to invoices. This new functionality is designed to help you track costs such as

  • Who Can See Costs in TMetric Reports

    In TMetric, access to the Costs column in reports depends on the user’s role in the workspace. This article explains who can view costs and where they appear. Role-based access to Costs: Workspace Owner – has full access and can see Costs in all reports.

  • How to Locate and Send TMetric Desktop Log Files

    If you're experiencing issues with the TMetric Desktop app, our support team may ask you to send log files. These logs help our technical team investigate and resolve problems more effectively. Follow the steps below based on your operating system: For

  • Most Discussed Topics

  • Archive Clients

    I'd love to be able to archive/inactivate clients once I've completed a project with them. It's annoying to have old clients show up in my filter lists for reporting and I'd rather be able to sort and filter by active clients.

  • The option to have a yearly Balance in the App

    Currently only the Monthly balance can be seen in the App. It would be great if we can change the option to a yearly balance too.