How to Change a Workspace Owner and Update Billing Information

How to Change a Workspace Owner and Update Billing Information

Below are two common tasks that you may need to perform: transferring workspace ownership and updating billing details.

1. How to Change the Workspace Owner

The easiest way to transfer workspace ownership is the following:

  1. The current workspace owner should open Workspace - Members.
  2. Find the member who should become the new owner.
  3. Open the member’s profile.
  4. Change the Role to Owner.
  5. Save the changes.

After this, the selected member will become the workspace owner.

If the current owner cannot perform this action (for example, if they no longer have access to the workspace), please contact support. In such cases, the issue may need to be escalated to our development team.

2. How to Update Credit Card or Payment Method

To add, remove, or update your payment method, please follow these steps:

  1. Log in to your 2Checkout (2CO) account.
  2. Go to the My Products section.
  3. Click Update payment method.
  4. In the dialog that opens, you can:
    • Enter new credit card details
    • Select an existing saved card
    • Add a new PayPal account
  5. Click Update payment method to save the changes.

Additionally, in the Payment Methods section of your 2CO account you can:

  • Add new cards or PayPal accounts
  • Update expiring payment methods
  • Remove any cards associated with your account.

If you encounter any issues while performing these actions, feel free to contact support for assistance.