Time not syncing with Redmine

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  • Last Post 06 March 2019
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Bram van Putten posted this 25 February 2019

Hi, 

 

it seems that time entries are not syncing with Redmine, and the issues time is tracked on are not linked?

This is the case for all of my teammembers over the last week

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Bram van Putten posted this 06 March 2019

So it seems that for some issues in Redmine, time is still not begin synced properly

 

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Bram van Putten posted this 06 March 2019

time in Redminespent time on 0 in Redmine

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Bram van Putten posted this 05 March 2019

I have tried syncing manually but I doesnt help. In redmine I can see that there is still time on the tmetric timer that is not added to an issue

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Vladimir Mikheev posted this 25 February 2019

Hi Bram, 
Thank you for reporting this.
Could you send over a screenshot illustrating your Redmine integration settings?
Also, please let me know if you've tried synching time manually.
Once you do that, if the problem persists, you will be able to view logs.
Feel free to send them to us as well.

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