Latest Tickets
Category: Questions
Time entries edit
Hi, I would like to know if it's possible to disallow the functionality that allows users in team to edit their time entries. I want to keep that not editable. ....
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Category: Bug Reports
Tab Tasks - list is empty
List with "Tasks" stay empty, no matter which filters are applied. Best,Vitali ....
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Category: Feature Requests
Suggestion for improvement: dynamic timezone selection
I would like to suggest a feauter / improvement for timezone handling, based on the following situation: I have some trouble with tracking of my time if I use a ....
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Category: Questions
Mark as "billable" for tasks created before update to pro-account not possible
Tasks I've created before update to pro account and still work on cannot be marked as billable. Did I something wrong or forgot to do? Thanks,Vitali ....
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Category: Feature Requests
Shortcuts support on Mac OS
Hello! It would be greate to have an shortcuts support in Mac OS desktop client.Or any command line interface to run/stop timers via bash. It would be even better. ....
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Category: Bug Reports
Unable to Log In
We cannot log in to TMetric online. ....
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Category: Feature Requests
Feature Request: separate billable amount of hours
Billing policy for specific projects require to round up to next 15 minutes, half hour or hour, which could not be applied to all hours on the end of the billing period, instead ....
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Category: Bug Reports
TMetrics - counting time on bad isses - name issues is not corresponding issue key
Hi, we have last week problem with TMetrics. Some tasks are not correct and we lost correct issues. TM show bad issues on time when issues do not exist yet. Name ....
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Category: Bug Reports
Jira "Start timer" link stopped showing up yesterday
I've been using the Chrome extension with Jira for a few months now and everything has been awesome. It was working yesterday morning but in the afternoon the "Start timer" ....
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Category: Bug Reports
Unknow host 'app.tmetric.com' after TMetric Desktop to connect to server
This configuration is behind a proxy, looks like conneted but after login, Unknow host 'app.tmetric.com' appears ....
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Category: Feature Requests
Is there a way to hide / unable access of your own activity track to Admin & Owner ?
Hi, As an owner, I would like to invite my team to record their activity with the desktop client, as I think it's easier to declare and correct time passed ....
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Category: Questions
I work more than 12 hours at once - how to avoid stopping time
I work more sometimes more than 12 hours and it's remote work so during my work I don't have access to mobile phoe. On app, after 12 hours I get ....
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Category: Bug Reports
Jira sync - duplicate worklog
Hi, We have a problem with JIRA worklog synchronization. We have duplicate records. David ....
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Category: Bug Reports
Jira integration: Worklog issues
We got issues with Worklog report in Jira - https://prnt.sc/kl3oxb ....
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Serhii Osadchuk
21 August 2018.
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Category: Bug Reports
Recent Project does not work properly
I've been working in a project on daily basis. Still the (this) project is not showing in Recent project, just three other projects. Two of them is correct. Or to ....
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Category: Bug Reports
Server down
Unable to login with the desktop App and on the website it keeps turning. My Mac App is saying unable to connect to the server. Thanks ....
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Category: Bug Reports
Cannot login with Windows Desktop App
Since the version upgrade this morning, I cannot login using the Windows desktop client (x64). Even before the upgrade, I had the problem that the client asked for the password ....
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Category: Feature Requests
Working days in week or working hours in week
Hi, I found that monthly balance show me wrong value as soon as I log some hours during weekend.Any log will make day as "working" and add 8h to my ....
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Category: Bug Reports
Linux deskop app: error "Bad request" and no user activity recorded
Hi, desktop app for linux shows after a while "error - bad request". Internet connection is OK, I don't use a proxy. Linux Mint 17.3 (64bit), tmetric_desktop_17.3.4_amd64.deb What happens? It causes ....
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Category: Questions
Error when Installing on Linux
Get Following error when trying to install .deb file in Ubuntu 17 chmod: cannot access '/tmp/tuniqueinstance*': No such file or directory dpkg: error processing package tmetricdesktop (--install): ....
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