Tab Tasks - list is empty

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  • Last Post 17 October 2018
  • Topic Is Solved
0
votes
Vitali K posted this 12 September 2018

List with "Tasks" stay empty, no matter which filters are applied.

Best,
Vitali

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0
votes
Vladimir Mikheev posted this 13 September 2018

Hi Vitali!
Kindly provide more details regarding this issue.
Screenshots with detailed description of the problem would really help us investigate this and get back to you with a proposed solution.

Looking forward to hearing from you.

0
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Vitali K posted this 19 September 2018

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Vitali K posted this 19 September 2018

seem like this tab contains only tasks which I've created manually inside of tmetric, not a list of all tasks incl. from timesheet.

thanks

1
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Vladimir Mikheev posted this 19 September 2018

Vitali, Tasks tab contains both tasks that you manually create here and external tasks (the ones mapped from integrated apps)
More info on Tasks can be found here

Please let me know if this information helps.

  • Supported by
  • Renato Piña Recendiz
0
votes
Vitali K posted this 20 September 2018

ok than, I guess there is something wrong with my account. I cannot see any of my external tasks in the overview, like screenshot above. Is there any specific settings required to active external tasks in this tab?

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Vladimir Mikheev posted this 21 September 2018

Vitali, no specific settings are required.
Once you install browser extension you will be able to start tracking time in external systems.
The complete list of available integrations can be found here.
Please let me know if this helps.

In case of any issues, please let me know which app you are using for your external tasks, and we will look into the matter for you.


Looking forward to hearing from you.

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Jim Doria posted this 15 October 2018

Is there a relationship between tasks shown on this screen and the the entries that appear in the "Enter description" list for Add Time Entry?

When I choose an item from that list, it fills in not just the description, but the project and the tags, based on what I've done in the past. Are these not the same as tasks? It seems like they should be.

More importantly, how can I modify the contents of the time entry description history list? Some of my history items are incorrectly tagged or even assigned to the wrong project due to changes in my project structure. But I cannot update them - now I must manually change them each time I select one. Is there another way to edit this list?

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Vladimir Mikheev posted this 16 October 2018

Hi Jim,
-Is there a relationship between tasks shown on this screen and the the entries that appear in the "Enter description" list for Add Time Entry?

When I choose an item from that list, it fills in not just the description, but the project and the tags, based on what I've done in the past. Are these not the same as tasks? 

--> You can start working on a Task from the Task tab. In this case, your Time tab will display an active time entry with the desctiption of the Task in question.


-More importantly, how can I modify the contents of the time entry description history list? 
-->> You can edit both Tasks and Time entries, if necessary.
To change the project it is linked to, click on the project name in the description and choose from the list.

Please let me know if this helps



0
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Jim Doria posted this 16 October 2018

Hi!

Sorry, I was not very clear.

I know you can edit a time entry or a task after you have created it. (I haven't really used tasks at all, just time entries.)

When I asked about editing an item on the description list, I want to change what it puts into the project and tags fields when I choose it from the list.

For example, I have an item called "weekly meeting" in the dropdown list. It is in the project "non-billable time" and has some tags associated with it, based on how I first created it.

When I choose "weekly meeting" from the list, it fills in the project "non-billable time" and the tags I orginally used.

But now I want to track this meeting using a project called "team meetings."

I can choose it from the list, let it add the "non-billable time" project, and then manually change the project from "non-billable time" to "team meeting." But that's a lot of extra clicks, and I often forget to do it.

What I'd really like is, instead of "weekly meeting" filling in the project as "non-billable time" when I choose it from the list, I'd like to update it to use the "team meeting" project when I choose it from the list.

But if there is a way to make this kind of change, I am not finding it.

0
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Vladimir Mikheev posted this 17 October 2018

Hi Jim,
Thank you so much for clarifying this.
If you use recent task dropdown to start a time entry, you will only be able to introduce the changes manually.
I could recommend creating a task on the Task Page with all necessary settings (billable\tags\etc) and starting your time entry from the list of tasks.

Please let me know if this works for you.

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