Add-on not working with firefox

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  • Last Post 15 June 2017
  • Topic Is Solved
1
votes
etudiant1 posted this 24 January 2017

Hi,

I am testint tmetrics... without success.

I created a login, installed the firefox add-on, and nothing happens !

I do not see the icon in the firefox bar, nor the time logging option in asana's tasks.

Any idea or clue what is going wrong ?

FYI : Firefox 50,1,0 on Windows 10 64bits uto-date !

Thanks a lot for your prompt reply,

Serge

integration asana firefox-asana-add-on firefox add-on
  • Supported by
  • hawkm.1988
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0
votes
Aleksandr Serdyuk posted this 25 January 2017

First, please make sure that TMetric addon is installed, up-to-date, and not disabled.

Second, if all of above is OK and Start Timer button still absent in Asana, send us a screenshot of the context where the button should appear.

0
votes
fabricio posted this 07 June 2017

0
votes
Aleksandr Serdyuk posted this 08 June 2017

Unfortunately, the new version of the Fierefox extension is stuck in Mozilla's manual review queue.

We sent it to review a few weeks earlier.

The old version is not compatible with the new service release we made today.

The walkaround is to use Chrome temporary.

0
votes
andi posted this 09 June 2017

Any word from Mozilla on what the hold up is? Seems unusual for them to take this long.

0
votes
Aleksandr Serdyuk posted this 09 June 2017

We're raising this issue again, but we haven't receive an answer so far.

 

0
votes
Aleksandr Serdyuk posted this 15 June 2017

The new version of the Firefox add-on has been reviewed and is available for install.

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