Questions

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Category: Questions

Read Me

Welcome to TMetric Support portal. This is a place for asking questions, reporting bugs, and suggesting new features. Creating a new ticket is easy. Click the New Ticket button. Support ....

Created by Aleksandr Serdyuk Aleksandr Serdyuk 23 February 2016.

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Category: Questions

Zendesk - Integration move the button

Zendesk - Integration  move the button Is it possible to move the button for stop & start up top? In my view, it is down to the left corner and ....

Created by Tor Egon Mikkelsen Tor Egon Mikkelsen 10 hours ago.

Latest by Aleksandr Serdyuk Aleksandr Serdyuk 10 hours ago.

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Category: Questions

Jira Cloud vs Server

Hi, Before looking into Tmetric further, I see it is for Jira cloud. We have a Jira server subscribtion. Can we also integrate Tmetric? If that is the case can ....

Created by dev dev 11 hours ago.

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Category: Questions

How to calculate project profitability

Hi Team, Please let us know how to calculate project profitability from TMetric. Is there a way to integrate TMetric with Podio?  ....

Created by kirthi kirthi 6 days ago.

Latest by kirthi kirthi 6 days ago.

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Category: Questions

Import my team's data in excel to Tmetric

Hi Team, We have been using excel for some time and started using TMetric recently. Please let me know if there is a way to import the excel data into ....

Created by kirthi kirthi 2 weeks ago.

Latest by kirthi kirthi 2 weeks ago.

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Category: Questions

Time missing

Hi  I was using tmetic for tracking time for the last six month and it was working fine. Recently when I login to tmetric it shows like no account is ....

Created by veerankuttyvp1 veerankuttyvp1 3 weeks ago.

Latest by Maxims Maxims 3 weeks ago.

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Category: Questions

How to Log In with Google on Desktop App

Hello, i created an account and am loggin in with Google. How do i do this in the desktop app? ....

Created by Victor Sousa Victor Sousa 4 weeks ago.

Latest by Alina Afonina Alina Afonina 4 weeks ago.

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Category: Questions

working day

How I can to set default working hours per day for each user?  ....

Created by tkalenko.inka tkalenko.inka 4 weeks ago.

Latest by Maxims Maxims 4 weeks ago.

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Category: Questions

Client vs Project

Does each client need to have a project? For example, can I just log hours for work on a client account without identifying a specifif project? ....

Created by brian.reilly brian.reilly 13 July 2017.

Latest by Aleksandr Serdyuk Aleksandr Serdyuk 13 July 2017.

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Category: Questions

Confirmation word required to delete members

I need to delete a member who doesn't work with us anymore. When I click "delete member", it asks for a confirmation word. Where can I find this confirmation word?? ....

Created by carolina carolina 12 July 2017.

Latest by Aleksandr Serdyuk Aleksandr Serdyuk 12 July 2017.

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95 views

Category: Questions

JIRA - integration with existing time tracking?

I'm a project manager working with a team who tracks their time in JIRA correctly. I'm considering moving us over to Tmetric, but I'm wondering if it's possible to somehow ....

Created by dan dan 19 May 2016.

Latest by Aleksandr Serdyuk Aleksandr Serdyuk 07 July 2017.

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48 views

Category: Questions

How to change My Profile email?

I want to change My Profile email, but in My Profile settings can not do this. ....

Created by Evaldas Evaldas 09 March 2017.

Latest by Aleksandr Serdyuk Aleksandr Serdyuk 07 July 2017.

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Category: Questions

Need Help !

I'm interested if I can see how much I paid to my client or What kind of contract do I have? and please give me a link of tutorial. ....

Created by gchkh2013 gchkh2013 03 July 2017.

Latest by Aleksandr Serdyuk Aleksandr Serdyuk 07 July 2017.

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Category: Questions

Support

hello I am interested if I can use demo for 10 users ? ....

Created by gchkh2013 gchkh2013 02 July 2017.

Latest by Aleksandr Serdyuk Aleksandr Serdyuk 05 July 2017.

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Category: Questions

Lock timesheets to 0 days

Hi there, Just created an account and started testing: your software looks really promissing! Looking forward to working with it. Do have some questions/issues and will start posting them right ....

Created by Uiterhage Uiterhage 01 July 2017.

Latest by Uiterhage Uiterhage 03 July 2017.

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Category: Questions

Shouldn't the Account holder be responsible for the budgets?

In my opinion the Account holder is responsible for the budgets, so the Account holder should set the budget per Project or per Member. In case the Account holder is ....

Created by Uiterhage Uiterhage 01 July 2017.

Latest by Uiterhage Uiterhage 03 July 2017.

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7 views

Category: Questions

Is a Member of a specific project only able to add Time Entries when assigned as a Manager?

A Member of a specific Project is only able to add Time Entries when he is assigned as a Manager to that specific project. Why is this? I think being ....

Created by Uiterhage Uiterhage 01 July 2017.

Latest by Uiterhage Uiterhage 03 July 2017.

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Category: Questions

When will the desktop app for IOS be available?

The title says is all ....

Created by Uiterhage Uiterhage 01 July 2017.

Latest by Uiterhage Uiterhage 03 July 2017.

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Category: Questions

API

Dear Support Team, I would like to add TMetric Support to my app. You published your API at own risk (which is ok) lately. The help page unfortunately is no ....

api

Created by s.schulte s.schulte 07 August 2016.

Latest by Aleksandr Serdyuk Aleksandr Serdyuk 03 July 2017.

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Category: Questions

time tracking in iOS

Hi, I saw that in Nov. 2016 you said you had started working on an iOS app. Any idea when this might be coming? I know this the answer is ....

Created by Brett Brett 21 June 2017.

Latest by Aleksandr Serdyuk Aleksandr Serdyuk 03 July 2017.

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