Questions

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Category: Questions

Read Me

Welcome to TMetric Support portal. This is a place for asking questions, reporting bugs, and suggesting new features. Creating a new ticket is easy. Click the New Ticket button. Support ....

Created by Aleksandr Serdyuk Aleksandr Serdyuk 23 February 2016.

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Category: Questions

ToDoist Integration in Firefox

I'm trying out your timekeeping system and have started the Professional Trial to see how your product works.  How do I obtain integration with TMetric and Todoist? Issues: Using Firefox ....

Created by Charles Naslund Charles Naslund 3 days ago.

Latest by Alina Afonina Alina Afonina 2 days ago.

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Category: Questions

not billable after done on project

can you tell us after done on the project and after we input amount of bill per hour, but not computing? ....

Created by kozoitcom kozoitcom 5 days ago.

Latest by Aleksandr Serdyuk Aleksandr Serdyuk 4 days ago.

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Category: Questions

Reports do not include closed Trello projects

Recently we have trouble with the Reports :- a closed project on TRELLO (which we are using the integration for) is no longer showing up on the reports. The project ....

Created by tom.wilson tom.wilson 2 weeks ago.

Latest by Aleksandr Serdyuk Aleksandr Serdyuk 2 weeks ago.

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Category: Questions

Record user activity

Hi, I would like to know if there is an option to record user activity even if I don't have an active task (very useful to work out what I ....

Created by debiasinicola debiasinicola 23 October 2017.

Latest by debiasinicola debiasinicola 23 October 2017.

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Category: Questions

Deleting Task Unassigned to Project

How do I delete a task that I accidentally forgot to assign to a project? ....

Created by dwong dwong 16 October 2017.

Latest by Aleksandr Serdyuk Aleksandr Serdyuk 17 October 2017.

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Category: Questions

TMetric not available

Currently your services aren't available. Hopefully you are able to fix this soon.  My boss really needs my working time on the projects.  Good luck! ....

web

Created by remy.dijke remy.dijke 15 October 2017.

Latest by Aleksandr Serdyuk Aleksandr Serdyuk 17 October 2017.

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Category: Questions

Chrome extensions switch accounts

How do I choose which account will be used for tracking when I use the Chrome Extension?   ....

Created by scohen scohen 28 September 2017.

Latest by Aleksandr Serdyuk Aleksandr Serdyuk 29 September 2017.

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Category: Questions

Desktop App - Won't Take Email and Password

Hello, I was trying to use the desktop app and entered in the same email and password I use for the browser version. It said the email and password doesn't match. ....

Created by dwong dwong 28 August 2017.

Latest by Aleksandr Serdyuk Aleksandr Serdyuk 05 September 2017.

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Category: Questions

Merge time entries

May be it could be a feature... What do you think? I am working the whole day on one or two tasks and making breaks... So, at the end of ....

Created by 3484550587 3484550587 27 August 2017.

Latest by 3484550587 3484550587 28 August 2017.

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Category: Questions

Lock timesheets to 0 days

Hi there, Just created an account and started testing: your software looks really promissing! Looking forward to working with it. Do have some questions/issues and will start posting them right ....

Created by Uiterhage Uiterhage 01 July 2017.

Latest by Uiterhage Uiterhage 26 August 2017.

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Category: Questions

When will the desktop app for IOS be available?

The title says is all ....

Created by Uiterhage Uiterhage 01 July 2017.

Latest by Uiterhage Uiterhage 26 August 2017.

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Category: Questions

Edit task in past with unknown date

Hi guys, for my invoices I want to edit tasks in the past with unknown date. Is there a way to see e.g. in the reports when the tasks was ....

Created by fabian.frick fabian.frick 22 February 2017.

Latest by Aleksandr Serdyuk Aleksandr Serdyuk 23 August 2017.

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61 views

Category: Questions

Native App OSX / Linux

Hello, do you plan a native app for OSX and Linux with idle detection? Or somehow detect idle through the browser plugin?     Regards Stephan ....

Created by stephan stephan 08 June 2017.

Latest by Aleksandr Serdyuk Aleksandr Serdyuk 23 August 2017.

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Category: Questions

time tracking in iOS

Hi, I saw that in Nov. 2016 you said you had started working on an iOS app. Any idea when this might be coming? I know this the answer is ....

Created by Brett Brett 21 June 2017.

Latest by Aleksandr Serdyuk Aleksandr Serdyuk 23 August 2017.

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239 views

Category: Questions

API

Dear Support Team, I would like to add TMetric Support to my app. You published your API at own risk (which is ok) lately. The help page unfortunately is no ....

api

Created by s.schulte s.schulte 07 August 2016.

Latest by Aleksandr Serdyuk Aleksandr Serdyuk 23 August 2017.

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22 views

Category: Questions

Getting newest time entry on top is that possible?

Today I have  so far 27-time entries that mean I need to scroll down   Is it possible to reverse the list in web client so I have the newest time entry ....

Created by Tor Egon Mikkelsen Tor Egon Mikkelsen 18 August 2017.

Latest by Aleksandr Serdyuk Aleksandr Serdyuk 18 August 2017.

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25 views

Category: Questions

Register 2 entries at the same timespan  Is that possible?

Hello again We often work at 2 to 3 cases at the same time  inside the same time spanJob A  from 9 to 100  Billable Job B from 90 to ....

Created by Tor Egon Mikkelsen Tor Egon Mikkelsen 18 August 2017.

Latest by Aleksandr Serdyuk Aleksandr Serdyuk 18 August 2017.

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Category: Questions

Zendesk - Integration move the button

Zendesk - Integration  move the button Is it possible to move the button for stop & start up top? In my view, it is down to the left corner and ....

Created by Tor Egon Mikkelsen Tor Egon Mikkelsen 17 August 2017.

Latest by Tor Egon Mikkelsen Tor Egon Mikkelsen 18 August 2017.

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Category: Questions

Jira Cloud vs Server

Hi, Before looking into Tmetric further, I see it is for Jira cloud. We have a Jira server subscribtion. Can we also integrate Tmetric? If that is the case can ....

Created by dev dev 17 August 2017.

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