Questions

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Category: Questions

Read Me

Welcome to TMetric Support portal. This is a place for asking questions, reporting bugs, and suggesting new features. Creating a new ticket is easy. Click the New Ticket button. Support ....

Created by Aleksandr Serdyuk Aleksandr Serdyuk 23 February 2016.

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Category: Questions

I cannot set Jira integration

Hello,   I'm trying to set up integration between TMetrics and JIRA and I do not know how to install the TMetrics Add-on. Is this already working? Thank you   ....

Created by david.kaufman david.kaufman 3 weeks ago.

Latest by Aleksandr Serdyuk Aleksandr Serdyuk 5 days ago.

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Category: Questions

time tracking in iOS

Hi, I saw that in Nov. 2016 you said you had started working on an iOS app. Any idea when this might be coming? I know this the answer is ....

Created by Brett Brett 1 weeks ago.

Latest by Brett Brett 6 days ago.

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Category: Questions

Native App OSX / Linux

Hello, do you plan a native app for OSX and Linux with idle detection? Or somehow detect idle through the browser plugin?     Regards Stephan ....

Created by stephan stephan 3 weeks ago.

Latest by david.teren david.teren 2 weeks ago.

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Category: Questions

How to get on to Paid Plan

Looking at the blog about the major upgrade on 7th June, we are a team of over 5+ and will need to continue using TMetric once the trial period ends. ....

Created by Mei Chua Mei Chua 3 weeks ago.

Latest by Mei Chua Mei Chua 2 weeks ago.

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3
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8 views

Category: Questions

Select multiple time entries and assign to another project in one click/action

Hi, How can I edit multiple time entries (e.g. in a project) and assign these to another project in one click or action? At this moment I have to go ....

Created by Alieke Alieke 3 weeks ago.

Latest by Alieke Alieke 3 weeks ago.

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Category: Questions

Do locked accounts count towards number of users

Can you confirm if locked user accounts count towards number of users for the paid plans? ....

Created by Mei Chua Mei Chua 3 weeks ago.

Latest by Aleksandr Serdyuk Aleksandr Serdyuk 3 weeks ago.

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18 views

Category: Questions

Service is down?

Hi guys,       Yesterday I noticed that the service was down and me and my team couldn't metric our tasks. Surprisingly the service is down today too. How many ....

Created by agiachini agiachini 3 weeks ago.

Latest by bjr bjr 3 weeks ago.

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Category: Questions

What is included in the feature "Redmine - time sync, import projects and users"

Could you please explain more about this feature which is listed in the Pricing comparison screen "Redmine - time sync, import projects and users" Is this the same as the ....

Created by Mei Chua Mei Chua 3 weeks ago.

Latest by Aleksandr Serdyuk Aleksandr Serdyuk 3 weeks ago.

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Category: Questions

Can't work in Tmetric

I can not get to work ....

Created by Чудайкин Вадим Чудайкин Вадим 3 weeks ago.

Latest by Ira Ira 3 weeks ago.

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Category: Questions

Resend registration email

Hi, how do I resend a registration email to a member I invited? They didn't receive the email and I need to resend.   Thanks ....

Created by Maurice Hason Maurice Hason 11 May 2017.

Latest by Maurice Hason Maurice Hason 11 May 2017.

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13 views

Category: Questions

Calendar integration

Hey, curious if there has been any thought given to a calendar integration (say Google), so we can document and track what hours of the day are being spent on ....

Created by singeradvertising singeradvertising 02 May 2017.

Latest by singeradvertising singeradvertising 10 May 2017.

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Category: Questions

Is it possible to export a csv that has also the time from-to in it?

I export my registrations each month and process it with a script to make 'worksheets' per project. I export a detailed report for that. What I really miss is the ....

Created by dennis.decoene dennis.decoene 03 April 2017.

Latest by Aleksandr Serdyuk Aleksandr Serdyuk 05 April 2017.

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163 views

Category: Questions

Asana projects name not pulled

This page states Asna project names are pulle dfrom Asna and associated with tmetric timer tasks:   https://tmetric.com/help/integrations/asana-time-tracking/   I am using th eChrome extension to start/stop timers in Asana. ....

Created by jjv5 jjv5 07 November 2016.

Latest by Celso Celso 29 March 2017.

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Category: Questions

How to change My Profile email?

I want to change My Profile email, but in My Profile settings can not do this. ....

Created by Evaldas Evaldas 09 March 2017.

Latest by Evaldas Evaldas 09 March 2017.

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166 views

Category: Questions

API

Dear Support Team, I would like to add TMetric Support to my app. You published your API at own risk (which is ok) lately. The help page unfortunately is no ....

api

Created by s.schulte s.schulte 07 August 2016.

Latest by Aleksandr Serdyuk Aleksandr Serdyuk 06 March 2017.

1
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4
answers
165 views

Category: Questions

Integration with redmine

Hi, How I do integration with redmine? ....

Created by angelo angelo 04 May 2016.

Latest by Volodymyr Tsaryk Volodymyr Tsaryk 24 February 2017.

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29 views

Category: Questions

Edit task in past with unknown date

Hi guys, for my invoices I want to edit tasks in the past with unknown date. Is there a way to see e.g. in the reports when the tasks was ....

Created by fabian.frick fabian.frick 22 February 2017.

Latest by Aleksandr Serdyuk Aleksandr Serdyuk 23 February 2017.

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2
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39 views

Category: Questions

Trello Integration for multiple accounts

Hello, I am trying to track my time on an account that my project manager created and added me to a team and I can't seem to do it correctly ....

Created by arotaru arotaru 27 January 2017.

Latest by arotaru arotaru 30 January 2017.

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19 views

Category: Questions

Basecamp 2 integration

Hi, i installed the chrome extension, and how do i integrate my basecamp projects? thanks ....

Created by mt mt 27 January 2017.

Latest by mt mt 27 January 2017.

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