What exactly is "user activity"

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  • Last Post 09 February 2018
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haug posted this 09 February 2018

Regarding user activity, the Tmetric documentation says 

The height of a bar depends on how many minutes of the 10-minute span you have been active for. 

What exactly does "active" mean? When I move the mouse? Or type? What is the latency until I am seen as no longer active after pressing the last key? 

As I understand it, the speed of movement/typing currently does not affect the activity level. It would be great if the app would count keystrokes and display that too.

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Aleksandr Serdyuk posted this 09 February 2018

Being "active" means you're using the keyboard or the mouse. The app checks the time on the last user input (which is available in every OS) every second. Then, the app decides whether it should count this second as "active" or "idle".

It would be great if the app would count keystrokes and display that too.

Then our app will be regarded as a spyware by antivirus programs. We don't position TMetric as a "big brother" app.

 

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haug posted this 09 February 2018

Thanks for the quick response.

Then our app will be regarded as a spyware by antivirus programs.

I cannot confirm that. A little application called Mousotron has been counting keystrokes, mouse movements and clicks since years and is, to my knowldege, not classified as spyware by any anti-virus program. There is also WhatPulse, which not only counts the number of key strokes but even registers which keys are pressed and not even this program has problems with antivirus software. So if those programs can do it, why not tmetric?

I share your concern about users privacy and I would not like to see this used against the employee's will, so I think it should be implemented in such a way that the user can always turn it off. In fact, I would even go as far as saying that only the user him or herself should be able to see this information.

 

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