Times can overlap in different accounts

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  • Last Post 06 April 2018
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phil posted this 03 April 2018

I have a company account "MyCompany" and I made an "account" for my studies "University Studies"

When I enter my time, I can put an entry in "University Studies" that overlaps an entry in "MyCompany" or vice-versa.

Actual behavior - there is no warning, overlapping time entries are created

Expected behavior - there will be some sort of warning, and it will prevent such overlapping (and maybe optionally let you do it???)

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Aleksandr Serdyuk posted this 04 April 2018

Right now, accounts are completely isolated. You cannot have time from two accounts in a single time report.

Could you explain us why time overlapping matters?

If you are a solo user, you can use one account with different projects.

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phil posted this 05 April 2018

The use case is like this:

- Anne works part-time with CompanyX

- Anne also is studying

- Anne needs to keep track of time worked against CompanyX projects

- Anne wants to also keep track of the hours she spends studying

So Anne has an "account" "CompanyX" and puts time against those projects.

Anne also opens a "personal" account to keep track of her personal time, e.g. study.

Anne is only 1 person, so does not (cannot) do work for CompanyX and study at the same time.

It seems to me that no matter how many "accounts" a real person has, they should not be able to overlap time.

 

The other use case is:

- Bob works part-time for CompanyX and also part-time for CompanyY

- Bob logs time against projects in CompanyX and CompanyY

- Bob wants to make sure that he does not accidentally charge overlapping time to both companies.

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Aleksandr Serdyuk posted this 05 April 2018

OK, I understand. Above cases require creating two accounts only if CompanyX and CompanyY use TMetric themselves.

But if they don't, I would use TMetric in a different way.

  • Create a single account
  • Create clients CompanyX, CompanyY, and MyUniversity
  • Create projects for those clients.

Now there is no overlapping time and I can see all my time in one place.

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phil posted this 05 April 2018

And if Anne does not want to disclose her personal study time data to CompanyX, then she needs to have a "personal" account to put that time in, and put company time in the CompanyX account. Then others (managers, team members...) in CompanyX can see and report her work time, but cannot see personal time details.

I raised this because the intro video is pretty clear and forceful in saying that you cannot (intentionally or accidentally) log overlapping time. Then I immediately did the above - joined to CompanyX and created myself a "personal" "University Studies" account. Then I noticed that time would/could overlap.

For my particular use-case the care-factor is low. Because CompanyX time is what is important and the personal "University Studies" time is just for my own rough guesstimate of that. So I do not care about overlapping.

But a contract person might care, where they are working for CompanyX and CompanyY and want to "do the right thing" and be confident that they did not double-charge any time.

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Aleksandr Serdyuk posted this 05 April 2018

I agree that the case applies when you join a TMetric account. We'll think on how to support this better.

But event now you can start only one timer across all the accounts. If you start the timer in the second account the timer in the first account is stopped.

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phil posted this 06 April 2018

Yes, that works for real-time "recording". It is only if you are going back over your day and filling in stuff you forgot that this issue can happen.

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