Timer doesn't start / stop

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  • Last Post 31 May 2018
0
votes
Catalin Oanca posted this 23 May 2018

Hi,

A lot of times starting the timer in GitHub doesn't work. I click start, a continue with the popup but then the button state won't update. I check app.tmetric.com and I see the timer was started even though it didn't reflect on my GitHub button.

Other times on app.tmetric.com when the timer is started, I click on the stop button and there's no feedback. The button doesn't start or stop. I have to refresh the page to see in which state it's in.

I would help debug these issue but I don't really know how.

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0
votes
Aleksandr Serdyuk posted this 31 May 2018

Does the problem still persist (it shouldn't)?

0
votes
Catalin Oanca posted this 31 May 2018

It still doesn't work.

I just opened GitHub, clicked the Start time button, nothing happens.

Tried accessing https://app.tmetric.com/ which doesn't load either.

"Connection to the server failed or was aborted."

0
votes
Aleksandr Serdyuk posted this 31 May 2018

Well... it works on our side. Please do the following

  • open developer tools (when on a GitHub page)
  • click Start Timer
  • check for error in the browser's console
  • send us a screenshot, if any errors exist

 

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