Sub-tasks

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haug posted this 2 weeks ago

I noticed that when I track time against a sub-task in Asana, tmetric does not recognise the hierarchical relationship between the two and consequently does not add the time spent on the sub-task to the time spent on the task. This is unfortunate and makes tmetric unusable for me.

But maybe I missed something?

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Aleksandr Serdyuk posted this 2 weeks ago

Indeed, each sub-task is tracked separately. We'll revisit the integration and think on improvements.

As a workaround, you can start timer on a parent task copy the sub-task's description to the time entry description. TMetric will keep the link to the parent task and in the detailed report you'll be able to see all sub-tasks.

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haug posted this 2 weeks ago

 We'll revisit the integration and think on improvements.

That's good to hear. Beware, the Asana task hierachy is sophisticated (it not only has sub-tasks and sub-sub-tasks) but you can also insert sections (by adding a colon to the end of the task name) so that my guess is that you will not be able to properly identify a task's position in the hierarchy without going through Asana's api, right?

copy the sub-task's description to the time entry description

What do you mean by that? I don't see any "time entry description" in tmetric except for the field where the task name appears. 

Besides, that work around is not feasible in practice as it means that you have to navigate from asana to tmetric every time you start a sub-task in order to modify the entry there. 

Also, even if this would work at the level of task and sub-task, what about sections in Asana. Sometimes a task is directly under a project, and sometimes it is under a section which is under a project...

To be honest, I think yopu should stop advertising that tmetric integrates with Asana. It's not true.

 

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Aleksandr Serdyuk posted this 2 weeks ago

What do you mean by that? I don't see any "time entry description" in tmetric except for the field where the task name appears. 

That's correct. Edit task name and past a subtask name instead.

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haug posted this 2 weeks ago

So do I read you correctly: you don't have any intentions in fixing this any time soon, right?

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Aleksandr Serdyuk posted this 6 days ago

I didn't say that. But I'm not sure that it's even technically possible for us. As I said above we'll investigate this.

We some 40+ integrations and they all share the same approach to connecting with third-party tools.

 

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haug posted this 6 days ago

Okay, thanks for investigating. 

 

I understand that Tmetric's approach to integrations is to basically scrape the other services web-page via the browser plugin. That's why I mentioned above that you would probably need to use the Asana api to make sure that the task ID that you get via the browser plugin is interpreted correctly, i.e. that its time is tracked against the correct parent task (and to reflect changes if the task is renamed or moved in Asana).

But the biggest limitation is probably that Tmetric itself is extremely flat, i.e. it only supports two levels in the task hierarchy - projects and tasks. My hunch is that the only way to properly integrate with Asana (and other services with a deeper task hierarchy) is to introduce sub-tasks, sub-sub-tasks (and so on) in Tmetric itself.

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