Redmine duplicate time syncing

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  • Last Post 3 days ago
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Mike van Egmond posted this 3 weeks ago

Hi Guys,

We are seeing time entries synced twice to our Redmine instance. It's happening very consequently so it must be a general issue.

Hoping you can fix this quickly.

Thanks

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Vladimir Mikheev posted this 3 weeks ago

Hi Mike, 
Thank you for letting us know - we are aware of the problem, and we are working on having it fixed.
I apologize for the inconvenience.
A temporary solution should be available within 3-4 days.
We are planning to release the new version containing fixes within the next two weeks.

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Mike van Egmond posted this 3 weeks ago

Thanks for the quick reply, we'll be waiting :)

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Vladimir Mikheev posted this 3 weeks ago

You are welcome, Mike!
Once again, we apologize for the inconvenience.

 

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Mike van Egmond posted this 3 days ago

Hi Vladimir, any updates on this. As of today we are still getting duplicate (or sometimes even 6x) time entries.

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Vladimir Mikheev posted this 3 days ago

Hi Mike, 
I'm sorry about that, but it looks like we will need more time to fix the issue globally.
Currently our Dev Team is working on the update that will contain the bug fix.

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