Redmine duplicate time syncing

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  • Last Post 17 October 2018
0
votes
Mike van Egmond posted this 05 October 2018

Hi Guys,

We are seeing time entries synced twice to our Redmine instance. It's happening very consequently so it must be a general issue.

Hoping you can fix this quickly.

Thanks

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votes
Vladimir Mikheev posted this 05 October 2018

Hi Mike, 
Thank you for letting us know - we are aware of the problem, and we are working on having it fixed.
I apologize for the inconvenience.
A temporary solution should be available within 3-4 days.
We are planning to release the new version containing fixes within the next two weeks.

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Mike van Egmond posted this 05 October 2018

Thanks for the quick reply, we'll be waiting :)

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votes
Vladimir Mikheev posted this 05 October 2018

You are welcome, Mike!
Once again, we apologize for the inconvenience.

 

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Mike van Egmond posted this 17 October 2018

Hi Vladimir, any updates on this. As of today we are still getting duplicate (or sometimes even 6x) time entries.

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Vladimir Mikheev posted this 17 October 2018

Hi Mike, 
I'm sorry about that, but it looks like we will need more time to fix the issue globally.
Currently our Dev Team is working on the update that will contain the bug fix.

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