New version app desktop stay not sync

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  • Last Post 05 September 2017
0
votes
david.kaufman posted this 25 August 2017

The latest desktop application is not very usable because it does not synchronize with the web app.

 

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0
votes
Alexandr Pityulin posted this 28 August 2017

Please send us a full screenshot of the browser window

0
votes
david.kaufman posted this 28 August 2017

0
votes
Alexandr Pityulin posted this 28 August 2017

Please describe the steps leading to this result

0
votes
david.kaufman posted this 04 September 2017

1. open web app

2.open desktop app

3.change aktivity via web app

-> desktop app show previous activity

 

D. 

0
votes
Alexandr Pityulin posted this 05 September 2017

We cannot reproduce the described situation, please run TMetricDesktop from the command line with the TRACE key:

"% USERPROFILE% \ AppData \ Local \ TMetric Desktop \ TMetricDesktop.exe" / TRACE


, reproduce the situation once again and send us the created log file, which is located in

"% USERPROFILE% \ AppData \ Roaming \ Devart \ TMetric Desktop \ TMetricDesktop.log"

0
votes
david.kaufman posted this 05 September 2017

I tried it aggain today, and all seem coretlly. 

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