Link TMetric time log entry to Jira task manually

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  • Last Post 12 February 2018
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dvkovner posted this 02 February 2018

Hello! It'll be fine to have a way to create task in tMetric linked to Jira task! I mean manually. I don't want to push button "Start timer" in Jira. I want to log time in tMetric and link it to Jira task. (for example, by id)

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Aleksandr Serdyuk posted this 02 February 2018

You need to click Start Timer at least once to pass issue link to TMetric. Then you can find the issue among recent tasks.

We cannot pull tasks for you because it requires having your credentials on our side.

 

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dvkovner posted this 02 February 2018

I didn't ask you to pull my tasks. I asked for a field which I could use to paste id of linked Jira task manually. (as a simplest variant) In most cases I forget to push "Start timer" button. In such situations I have to emulate beginning of the task using "Start timer" button in inappropriate time cause there is no ability to create time log entry manually and link it to Jira task. It isn't convenient.

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Aleksandr Serdyuk posted this 02 February 2018

In most cases I forget to push "Start timer" button. In such situations I have to emulate beginning of the task using "Start timer" button in inappropriate time cause there is no ability to create time log entry manually and link it to Jira task.

In this case all you need to do is to click Start Timer, then open time entry editor and edit start time and end time as you need.

You get the same result with much less manual input.

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dvkovner posted this 12 February 2018

Ok. I could try to explain disadvantages of this method:

  • I can't use a time break in the TMetric's timeline to create a time entry, so I have to set task's time manually. In most cases it isn't convinient cause previous and next time entries use minutes. (such as 17 or 34)
  • I have to stop a task execution using "Stop" button in TMetric. I can't use "Stop timer" in a Jira's task cause it doesn't save a time entry. I think it depends on a time entry duration. If I wait for a minute after "Start timer" clicked, a time entry is being save correctly. It's easy to forget about the "Stop" button. Moreover, I don't need such functionality in such cases at all. I simply want to fill a gap in my schedule.
  • There are a lot of cases when a log entry in TMetric was created before a Jira's task. For example, I could speak with a new client and there wasn't a Jira's task to speak with him because this client is new. A task linked to his project will appear later, after a dialog. In the end of a day, for example. I can't link this time entry to a Jira's task.

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Aleksandr Serdyuk posted this 12 February 2018

We understand that the implementation is not perfect, but you just need to click Start Timer on a Jira issue to "push it" to TMetric.

Then, you can use a break to create a time entry. Just select in time entry editor your issue from the drop-down list of recent tasks.

In the same way, you can stop the timer if a time entry belongs entirely to the past. Just seelct a time span on the timeline, click Add Time Entry and select the issue from the drop-down list.

 

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dvkovner posted this 12 February 2018

Is it possible to fetch tasks from Jira? I mean, there is no way to resolve the issue at all or this is a time issue?

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Aleksandr Serdyuk posted this 12 February 2018

As I said above, unfortunately, we cannot fetch tasks from Jira.

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Aleksandr Serdyuk posted this 12 February 2018

But fetching tasks from JIRA has a potential for creating a mess, if, for some reason, two systems become out-of-sync.

 

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dvkovner posted this 12 February 2018

Not good. Ok, I got it. Topic could be closed.

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