Latest update to TMetric Desktop Client will not install

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  • Last Post 30 August 2017
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David posted this 22 August 2017

After downloading the update to TMetric Desktop Client, when I click on the MSI installer, it prompts me with a question about what application I want to open.  Is it packaged correctly, or is something else going on?

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Aleksandr Serdyuk posted this 23 August 2017

Could you attach a screenshot?

 

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David posted this 23 August 2017

TMetric Desktop Installation Problem

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Aleksandr Serdyuk posted this 25 August 2017

It's not the latest version of the client. You can find the latest version at the download page

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David posted this 25 August 2017

That's very odd, Aleksandr.  I downloaded it twice when it wouldn't install, so I suppose it was a timing issue.  

Please NOTE:  The new version still would not install, untill I did the following:

1. Deleted the file named "download" from "c:\Users\<UserName>\AppData\Local\TMetric Desktop."

2. Download a clean version of the MSI file again.

It is working now.  Not sure what hosed the previous installation, but thank you for responding!

 

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Aleksandr Serdyuk posted this 25 August 2017

We've changed the download URL in the last release.

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David posted this 30 August 2017

This is resolved.  Thanks!

 

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