Invalid argument to time encode

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Evaldas posted this 19 October 2017

Windows x64 desktop App bug. User activity recording is not working

I have reinstaled app, but the same problem

Plaese fix it

 

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Artem Avramenko posted this 20 October 2017

Please send error logs from the '%appdata%\Devart\TMetric Desktop' folder to us.

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Artem Avramenko posted this 20 October 2017

Also tell us which time and date format are set in your system.

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Jim Doria posted this 09 November 2018

I am having this same issue. It was once in a while, so I ignored it, but since I updated the desktop client yesterday it is now constant and the app is no longer working.

Error Logs: http://jimdoria.info/pubdocs/tmetric/

 

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Vladimir Mikheev posted this 14 November 2018

Hi Jim, 
We are investigating this issue.
Could you let me know if you've enabled inactivity reminders in desktop settings?

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Jim Doria posted this 4 days ago

Sorry, just checking back as I am still getting this error.

  • Idle Detection checked, set to 60 minutes
  • Remind to track time checked, set to 20 minutes.

Thanks!

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Vladimir Mikheev posted this yesterday

Hi Jim, 
Kindly make sure you have the latest verion of TMetric desktop installed.

Looking forward to hearing from you.

Kind regards, 
TMetric Team

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