Double records in jira

  • 70Views
  • Last Post 20 July 2017
  • Topic Is Solved
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david.kaufman posted this 19 July 2017

Hello,

Today I have encountered a terrible problem in transferring time from TM to JIRA. Some records are duplicated, and this gives poor results. Please prompt correction and correction of values in JIRA

Thanks

David

PS: We are paying users :-)

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david.kaufman posted this 19 July 2017

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david.kaufman posted this 19 July 2017

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Maxims posted this 19 July 2017

Hi, David,

Sorry this has occurred. To determine the cause of this behavior, could you check if the records were duplicated last week or is it happens only in the last two days?

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david.kaufman posted this 20 July 2017

Hello,

I could not find a situation that would happen earlier than yesterday

David

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Maxims posted this 20 July 2017

Hello David,

Thanks for getting in touch!

Can you check one more time whether the records were duplicated in the worklog today?

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david.kaufman posted this 20 July 2017

It seems not

 

D.

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