Desktop version on iMac

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  • Last Post 3 weeks ago
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johnr posted this 4 weeks ago

I downloaded the desktop version onto my late 2015 iMac running High Sierra. When I click on the application, nothing happens.

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Alina Afonina posted this 4 weeks ago

Hi! 

Sorry for your bad experience. We are working for solving the issue. 

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Alina Afonina posted this 3 weeks ago

Hi! 

We cannot reproduce the problem on macOS High Sierra 10.13.1. Coul you please launch the application with trace and send us application log (it will appears in the folder Users/Username/Devart/TMetric Desktop): 

cd /Applications/TMetricDesktop.app/Contents/MacOS/

 ./TMetricDesktop /trace

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johnr posted this 3 weeks ago

The problem I have is that I cannot launch the program.  Period.  So I can't do as you ask above.  When I click on the application in my Applications Folder, nothing happens.  When I right-click on the icon in the Dock and select "Open" nothing happens.

If you get the application running with High Sierra, maybe I need to download again and re-install again (for the who-knows how many times already).

As I said before, it just doesn't seem to work on my computer.

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