If your TMetric Desktop app is displaying 100% activity for each time entry, even when this doesn't reflect your actual activity level, follow the steps below to fully reinstall the application. This will help resolve any potential issues caused by corrupted or outdated files.
Step-by-Step Solution
1. Remove Existing TMetric Desktop Installation
Before reinstalling, ensure all previous versions of the TMetric Desktop app are completely removed:
On Windows:
- Uninstall TMetric Desktop via the Control Panel or Settings.
- Delete any remaining installation files from the Downloads folder.
On macOS:
- Move the TMetric Desktop app to the Trash.
- Open Library → Application Support and delete the folder named TMetric Desktop.
Tip: To access the Library folder on macOS, open Finder, click Go in the menu bar, then hold the Option key and select Library.
2. Download and Install the Latest Version
Once all previous files have been removed, download the latest version of the TMetric Desktop app from our official website:
Follow the installation instructions for your operating system.