Questions

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Category: Questions

Time missing

Hi  I was using tmetic for tracking time for the last six month and it was working fine. Recently when I login to tmetric it shows like no account is ....

Created by veerankuttyvp1 veerankuttyvp1 28 July 2017.

Latest by Maxims Maxims 28 July 2017.

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Category: Questions

How to Log In with Google on Desktop App

Hello, i created an account and am loggin in with Google. How do i do this in the desktop app? ....

Created by Victor Sousa Victor Sousa 25 July 2017.

Latest by Alina Afonina Alina Afonina 25 July 2017.

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Category: Questions

working day

How I can to set default working hours per day for each user?  ....

Created by tkalenko.inka tkalenko.inka 24 July 2017.

Latest by Maxims Maxims 24 July 2017.

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Category: Questions

Client vs Project

Does each client need to have a project? For example, can I just log hours for work on a client account without identifying a specifif project? ....

Created by brian.reilly brian.reilly 13 July 2017.

Latest by Aleksandr Serdyuk Aleksandr Serdyuk 13 July 2017.

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Category: Questions

Confirmation word required to delete members

I need to delete a member who doesn't work with us anymore. When I click "delete member", it asks for a confirmation word. Where can I find this confirmation word?? ....

Created by carolina carolina 12 July 2017.

Latest by Aleksandr Serdyuk Aleksandr Serdyuk 12 July 2017.

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167 views

Category: Questions

JIRA - integration with existing time tracking?

I'm a project manager working with a team who tracks their time in JIRA correctly. I'm considering moving us over to Tmetric, but I'm wondering if it's possible to somehow ....

Created by dan dan 19 May 2016.

Latest by Aleksandr Serdyuk Aleksandr Serdyuk 07 July 2017.

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77 views

Category: Questions

How to change My Profile email?

I want to change My Profile email, but in My Profile settings can not do this. ....

Created by Evaldas Evaldas 09 March 2017.

Latest by Aleksandr Serdyuk Aleksandr Serdyuk 07 July 2017.

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33 views

Category: Questions

Need Help !

I'm interested if I can see how much I paid to my client or What kind of contract do I have? and please give me a link of tutorial. ....

Created by gchkh2013 gchkh2013 03 July 2017.

Latest by Aleksandr Serdyuk Aleksandr Serdyuk 07 July 2017.

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37 views

Category: Questions

Support

hello I am interested if I can use demo for 10 users ? ....

Created by gchkh2013 gchkh2013 02 July 2017.

Latest by Aleksandr Serdyuk Aleksandr Serdyuk 05 July 2017.

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22 views

Category: Questions

Shouldn't the Account holder be responsible for the budgets?

In my opinion the Account holder is responsible for the budgets, so the Account holder should set the budget per Project or per Member. In case the Account holder is ....

Created by Uiterhage Uiterhage 01 July 2017.

Latest by Uiterhage Uiterhage 03 July 2017.

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21 views

Category: Questions

Is a Member of a specific project only able to add Time Entries when assigned as a Manager?

A Member of a specific Project is only able to add Time Entries when he is assigned as a Manager to that specific project. Why is this? I think being ....

Created by Uiterhage Uiterhage 01 July 2017.

Latest by Uiterhage Uiterhage 03 July 2017.

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160 views

Category: Questions

I cannot set Jira integration

Hello,   I'm trying to set up integration between TMetrics and JIRA and I do not know how to install the TMetrics Add-on. Is this already working? Thank you   ....

Created by david.kaufman david.kaufman 14 June 2017.

Latest by Aleksandr Serdyuk Aleksandr Serdyuk 23 June 2017.

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60 views

Category: Questions

How to get on to Paid Plan

Looking at the blog about the major upgrade on 7th June, we are a team of over 5+ and will need to continue using TMetric once the trial period ends. ....

Created by Mei Chua Mei Chua 08 June 2017.

Latest by Mei Chua Mei Chua 19 June 2017.

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33 views

Category: Questions

Select multiple time entries and assign to another project in one click/action

Hi, How can I edit multiple time entries (e.g. in a project) and assign these to another project in one click or action? At this moment I have to go ....

Created by Alieke Alieke 13 June 2017.

Latest by Alieke Alieke 13 June 2017.

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47 views

Category: Questions

Do locked accounts count towards number of users

Can you confirm if locked user accounts count towards number of users for the paid plans? ....

Created by Mei Chua Mei Chua 09 June 2017.

Latest by Aleksandr Serdyuk Aleksandr Serdyuk 09 June 2017.

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60 views

Category: Questions

Service is down?

Hi guys,       Yesterday I noticed that the service was down and me and my team couldn't metric our tasks. Surprisingly the service is down today too. How many ....

Created by agiachini agiachini 08 June 2017.

Latest by bjr bjr 08 June 2017.

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1
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44 views

Category: Questions

What is included in the feature "Redmine - time sync, import projects and users"

Could you please explain more about this feature which is listed in the Pricing comparison screen "Redmine - time sync, import projects and users" Is this the same as the ....

Created by Mei Chua Mei Chua 08 June 2017.

Latest by Aleksandr Serdyuk Aleksandr Serdyuk 08 June 2017.

0
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1
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45 views

Category: Questions

Can't work in Tmetric

I can not get to work ....

Created by Чудайкин Вадим Чудайкин Вадим 08 June 2017.

Latest by Ira Ira 08 June 2017.

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49 views

Category: Questions

Resend registration email

Hi, how do I resend a registration email to a member I invited? They didn't receive the email and I need to resend.   Thanks ....

Created by Maurice Hason Maurice Hason 11 May 2017.

Latest by Maurice Hason Maurice Hason 11 May 2017.

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41 views

Category: Questions

Is it possible to export a csv that has also the time from-to in it?

I export my registrations each month and process it with a script to make 'worksheets' per project. I export a detailed report for that. What I really miss is the ....

Created by dennis.decoene dennis.decoene 03 April 2017.

Latest by Aleksandr Serdyuk Aleksandr Serdyuk 05 April 2017.

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