Questions

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Category: Questions

Read Me

Welcome to TMetric Support portal. This is a place for asking questions, reporting bugs, and suggesting new features. Creating a new ticket is easy. Click the New Ticket button. Support ....

Created by Aleksandr Serdyuk Aleksandr Serdyuk 23 February 2016.

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83 views

Category: Questions

Desktop app for mac

 I downloaded and installed the desktop app for mac, but I get the error message: unable to open the database file. Press OK to ignore and risk data corruption. Press ....

Created by asuka ozumi asuka ozumi 2 weeks ago.

Latest by Ekaterina Gondarovskaya Ekaterina Gondarovskaya 2 days ago.

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26 views

Category: Questions

Linux TMetric Desktop license

I am currently maintaining/packaging TMetric Desktop for the Arch Linux user repository. The copyright file included in the official tmetric_desktop_19.1.1_amd64.deb package lists that TMetric Desktop is licensed under GPL-2+, but ....

Created by Corbin Bartsch Corbin Bartsch 4 weeks ago.

Latest by Corbin Bartsch Corbin Bartsch 4 weeks ago.

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22 views

Category: Questions

Rounding is gone :*(

The "rounding" feature in the Detailed Report section and Account Settings (e.g., 12.79 -> 12.75, https://tmetric.com/help/reports/rounding-time/) seems to be gone for the free plan. Is it still available on the ....

Created by andre.nitze andre.nitze 4 weeks ago.

Latest by Aleksandr Serdyuk Aleksandr Serdyuk 4 weeks ago.

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16 views

Category: Questions

TMetric using the default windows proxy

How can I set up the tmetric desktop app uses the default windows proxy? ....

Created by 3484550587 3484550587 09 March 2019.

Latest by 3484550587 3484550587 4 weeks ago.

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16 views

Category: Questions

See project list in the Team Member role

Hi, Is it possible to somehow allow for an ordinary Team Member to see the project list? In some situations (filling in expense forms, etc.), we have team members who ....

Created by Andreas Møgelmose Andreas Møgelmose 07 March 2019.

Latest by Andreas Møgelmose Andreas Møgelmose 12 March 2019.

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28 views

Category: Questions

How to Trigger Daily Report Generation

Hello Support, Is there a way to trigger a Detailed Report generation for my whole team on a daily basis, say for example at 11:59 PM Alternatively, do you have ....

Created by Alvaro Salgado Alvaro Salgado 28 February 2019.

Latest by Aleksandr Serdyuk Aleksandr Serdyuk 12 March 2019.

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20 views

Category: Questions

Where did the Project Hours Scrope go?

Hello I used this system to manage my Projects and time spent on them.   I is important for me to know what the Max Hours I can spend on ....

Created by sp sp 01 March 2019.

Latest by Aleksandr Serdyuk Aleksandr Serdyuk 01 March 2019.

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1
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20 views

Category: Questions

Unconfirmed Time pop-up

This pop-up appears every couple of minutes ... why? How to make it not pop-up? ....

Created by martyn.mayfield martyn.mayfield 28 February 2019.

Latest by Aleksandr Serdyuk Aleksandr Serdyuk 28 February 2019.

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20 views

Category: Questions

Tmetrics Invoice download

I need to download, or get tmetrics service invoice, where do i get them? (not the invoices generated for my clients in tmetric, i mean the invoice of tmetrics service). ....

Created by mtkdesarrollo mtkdesarrollo 27 February 2019.

Latest by Aleksandr Serdyuk Aleksandr Serdyuk 27 February 2019.

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2
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27 views

Category: Questions

Basecamp 2 Integration > Timer not found on individual tasks

I was hoping that I would be able to track time from within Basecamp, vs. having to rely on the Chrome or FF browser extension. The TMetric website has information that ....

Created by sarah pressler sarah pressler 26 January 2019.

Latest by Vladimir Mikheev Vladimir Mikheev 31 January 2019.

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31 views

Category: Questions

Downgrading subscription

In the Members section, I have the option to downgrade the subscription as we've reduced the team size on TMetric. Can you please describe the process to downgrade the subscription ....

Created by Mei Chua Mei Chua 11 January 2019.

Latest by Vladimir Mikheev Vladimir Mikheev 11 January 2019.

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58 views

Category: Questions

Changing email after logging in via Google

Hi, I signed up using my workplace google account, and now I wish to switch to my personal email and personal google account. Is there a way to do this? ....

Created by Kostas Koukopoulos Kostas Koukopoulos 31 December 2018.

Latest by Vladimir Mikheev Vladimir Mikheev 08 January 2019.

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378 views

Category: Questions

Cannot Login. Just via Google

T Metric dont let me login in with the normal way. I can login just with Google. How can I fix this? ....

Created by gabrielalucciotti gabrielalucciotti 02 January 2019.

Latest by Vladimir Mikheev Vladimir Mikheev 03 January 2019.

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3
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83 views

Category: Questions

I work more than 12 hours at once - how to avoid stopping time

I work more sometimes more than 12 hours and it's remote work so during my work I don't have access to mobile phoe. On app, after 12 hours I get ....

Created by Piotrek Tapicare Piotrek Tapicare 27 August 2018.

Latest by Vladimir Mikheev Vladimir Mikheev 14 December 2018.

2
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2
answers
346 views

Category: Questions

End time in the future

I often want to set the end time of a task to like 30 minutes from now on, but TMetric prevents that. It insists I cannot enter a time which ....

Created by urs urs 27 April 2018.

Latest by Joe Joe 13 December 2018.

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44 views

Category: Questions

How do I receive timesheet reports by email?

I want to get daily detailed reports of all my projects, I can't find any option for this. ....

Created by Shuja Shabandri Shuja Shabandri 07 November 2018.

Latest by Vladimir Mikheev Vladimir Mikheev 07 November 2018.

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3
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79 views

Category: Questions

Todoist Desktop

Is there a way to integrate TMetric and Todoist desktop in the same manner as in the web applications? I have them both installed but don't see a way to ....

Created by Thomas Pratt Thomas Pratt 10 October 2018.

Latest by Vladimir Mikheev Vladimir Mikheev 18 October 2018.

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6
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71 views

Category: Questions

Seconds

Hello,   I just started using this app. Seems okay so far, until I started a timer.. The format is showing 0:01.. I would like to change the format to ....

Created by Kuran Mcqueen Kuran Mcqueen 16 October 2018.

Latest by Aleksandr Serdyuk Aleksandr Serdyuk 17 October 2018.

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3
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93 views

Category: Questions

Popup on start

How to disable that popup everytime I load my computer? I aware that it can be done by marking the chekbox „Start timer automatically on launch“, but I don't want ....

Created by Денис Липовецкий Денис Липовецкий 25 September 2018.

Latest by Vladimir Mikheev Vladimir Mikheev 27 September 2018.

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