Questions

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Category: Questions

Read Me

Welcome to TMetric Support portal. This is a place for asking questions, reporting bugs, and suggesting new features. Creating a new ticket is easy. Click the New Ticket button. Support ....

Created by Aleksandr Serdyuk Aleksandr Serdyuk 23 February 2016.

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37 views

Category: Questions

I work more than 12 hours at once - how to avoid stopping time

I work more sometimes more than 12 hours and it's remote work so during my work I don't have access to mobile phoe. On app, after 12 hours I get ....

Created by Piotrek Tapicare Piotrek Tapicare 27 August 2018.

Latest by Vladimir Mikheev Vladimir Mikheev 9 hours ago.

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55 views

Category: Questions

End time in the future

I often want to set the end time of a task to like 30 minutes from now on, but TMetric prevents that. It insists I cannot enter a time which ....

Created by urs urs 27 April 2018.

Latest by Joe Joe yesterday.

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18 views

Category: Questions

How do I receive timesheet reports by email?

I want to get daily detailed reports of all my projects, I can't find any option for this. ....

Created by Shuja Shabandri Shuja Shabandri 07 November 2018.

Latest by Vladimir Mikheev Vladimir Mikheev 07 November 2018.

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34 views

Category: Questions

Todoist Desktop

Is there a way to integrate TMetric and Todoist desktop in the same manner as in the web applications? I have them both installed but don't see a way to ....

Created by Thomas Pratt Thomas Pratt 10 October 2018.

Latest by Vladimir Mikheev Vladimir Mikheev 18 October 2018.

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35 views

Category: Questions

Seconds

Hello,   I just started using this app. Seems okay so far, until I started a timer.. The format is showing 0:01.. I would like to change the format to ....

Created by Kuran Mcqueen Kuran Mcqueen 16 October 2018.

Latest by Aleksandr Serdyuk Aleksandr Serdyuk 17 October 2018.

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57 views

Category: Questions

Popup on start

How to disable that popup everytime I load my computer? I aware that it can be done by marking the chekbox „Start timer automatically on launch“, but I don't want ....

Created by Денис Липовецкий Денис Липовецкий 25 September 2018.

Latest by Vladimir Mikheev Vladimir Mikheev 27 September 2018.

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55 views

Category: Questions

Time entries edit

Hi, I would like to know if it's possible to disallow the functionality that allows users in team to edit their time entries. I want to keep that not editable. ....

Created by joao.mateus joao.mateus 21 September 2018.

Latest by Vladimir Mikheev Vladimir Mikheev 24 September 2018.

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37 views

Category: Questions

Mark as "billable" for tasks created before update to pro-account not possible

Tasks I've created before update to pro account and still work on cannot be marked as billable. Did I something wrong or forgot to do? Thanks,Vitali ....

Created by Vitali K Vitali K 12 September 2018.

Latest by Vladimir Mikheev Vladimir Mikheev 19 September 2018.

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50 views

Category: Questions

Error when Installing on Linux

Get Following error when trying to install .deb file in Ubuntu 17 chmod: cannot access '/tmp/tuniqueinstance*': No such file or directory dpkg: error processing package tmetricdesktop (--install):   ....

Created by Rohit Mulange Rohit Mulange 21 March 2018.

Latest by Aleksandr Serdyuk Aleksandr Serdyuk 15 August 2018.

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12
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62 views

Category: Questions

How to Export time entry with the linkes Tasks?

I am evaluating your product to see if it can replace what I am using now which is awful buggy. As a software developer I plan to link each time ....

Created by Antonio Robirosa Antonio Robirosa 08 August 2018.

Latest by Vladimir Mikheev Vladimir Mikheev 15 August 2018.

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92 views

Category: Questions

How to connect a server if I sign up via google account?

How to connect a server if I sign up via google account? Than you for the answer ....

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54 views

Category: Questions

Porting a task created on one account to another user in the team

Hi, One of our admin team used the owner account to log time instead of using her own account. I have tried to find a way to change the task ....

Created by Prêt à Parler CH Prêt à Parler CH 12 July 2018.

Latest by Vladimir Mikheev Vladimir Mikheev 12 July 2018.

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27 views

Category: Questions

Updating a project using the API

I'm trying to use the rest API and a put method to update a project, but even trying to use the Swagger UI interface, the command isn't working.  Below is ....

Created by Jonathan.nies Jonathan.nies 03 July 2018.

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56 views

Category: Questions

Chrome extension disappeared

Hello, I wanted to download the Chrome TMetric extension today, but only found 404 error. The link doesn't work, search through Chrome store by keyword 'tmetric' found nothing. Tried to fix it ....

Created by s.valentina s.valentina 15 June 2018.

Latest by s.valentina s.valentina 22 June 2018.

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87 views

Category: Questions

Chrome extensions switch accounts

How do I choose which account will be used for tracking when I use the Chrome Extension?   ....

Created by scohen scohen 28 September 2017.

Latest by Aleksandr Serdyuk Aleksandr Serdyuk 21 June 2018.

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54 views

Category: Questions

Properly Tracking Time Between Two Accounts

One of our contractors (Lora Vest) has an account set up for Emerge Marketing Solutions (the company I manage tmetric for) and another personal account for her other contract work. ....

Created by kakeisler kakeisler 08 March 2018.

Latest by Aleksandr Serdyuk Aleksandr Serdyuk 21 June 2018.

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3
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176 views

Category: Questions

Default working time in a day

Would you please advise, if it is possible to set default working hours per day for each user? For example, now by default working hours are set to 8 hours ....

Created by maxim.maximov.fi maxim.maximov.fi 12 July 2016.

Latest by Aleksandr Serdyuk Aleksandr Serdyuk 21 June 2018.

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76 views

Category: Questions

Switch Account

Hi, please tell me how I can change account in popup window opened for log time by click on Start Timer button in asana task? I've two accounts, Project box is stiill ....

Created by Mateusz Jaje Mateusz Jaje 23 March 2018.

Latest by Aleksandr Serdyuk Aleksandr Serdyuk 21 June 2018.

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25 views

Category: Questions

Time-and-a-half under certain conditions

In our company, some employees get time-and-a-half (actually, I think it is something like 1.2x) when they work nights or weekends. Is it possible to handle that somehow? I imagine ....

Created by Andreas Møgelmose Andreas Møgelmose 07 June 2018.

Latest by Andreas Møgelmose Andreas Møgelmose 08 June 2018.

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