Bug Reports

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Category: Bug Reports

TMetrix Desktop unable to connect to server

Since the launch of the latest desktop client (released 23/8/17), it will not connect to the server. I sit behind a proxy, and despite entering the settings it still cannot ....

Created by elliott.pointer elliott.pointer 23 August 2017.

Latest by Aleksandr Serdyuk Aleksandr Serdyuk 25 August 2017.

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votes
1
answers
68 views

Category: Bug Reports

Grouping by "Day than entry" combine entries with the same name, but different Jira key

Grouping by "Day than entry" combine entries with the same name, but different Jira key Entries: Issue(entries collapsing) Grouping Setting Grouping only by day(same entries) ....

Created by eugeni.popodyanets eugeni.popodyanets 18 August 2017.

Latest by Aleksandr Serdyuk Aleksandr Serdyuk 23 August 2017.

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votes
4
answers
123 views

Category: Bug Reports

Wrike button broken

It looks like Wrike just updated their interface, the tmetric button doesn't show up. ....

Created by scohen scohen 14 August 2017.

Latest by scohen scohen 21 August 2017.

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votes
3
answers
103 views

Category: Bug Reports

Unable to log time for past couple of days

Hi TMETRIC. I have a number of remote users who are reporting they are unable to log any time against their accounts as of yesterday. When they go in to ....

Created by mike.black mike.black 28 July 2017.

Latest by Denis Yanov Denis Yanov 31 July 2017.

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votes
6
answers
130 views

Category: Bug Reports

Double records in jira

Hello, Today I have encountered a terrible problem in transferring time from TM to JIRA. Some records are duplicated, and this gives poor results. Please prompt correction and correction of ....

Created by david.kaufman david.kaufman 19 July 2017.

Latest by david.kaufman david.kaufman 20 July 2017.

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votes
2
answers
123 views

Category: Bug Reports

Set Costs for time tracked before upgrade to professional

Hi, we've just tried our product and decided it was great and easy to use. So we upraded to professional for tracking time and costs. Now, the costs are only ....

Created by frank.stuhec frank.stuhec 19 July 2017.

Latest by frank.stuhec frank.stuhec 20 July 2017.

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votes
1
answers
61 views

Category: Bug Reports

Lost people on TMetric

 As of this morning, we lost most of the people on TMetric ....

Created by yuri yuri 18 July 2017.

Latest by Artem Avramenko Artem Avramenko 18 July 2017.

0
votes
4
answers
138 views

Category: Bug Reports

Redmine issue ID in reports

Hello. I can't see Redmine issue ID in reports when exporting. The first one is from interface, the second one is from csv exported. Could you please export issue ID too ....

0
votes
4
answers
50 views

Category: Bug Reports

Task Summary export does not contain reference to VSO

When a task is created from withing Visual Studio Online. The titile of the task is prefixed with the product backlog item id. When this report is exported to as ....

Created by Frank Frank 31 January 2017.

Latest by Aleksandr Serdyuk Aleksandr Serdyuk 07 July 2017.

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votes
3
answers
169 views

Category: Bug Reports

JIRA - Issue Key in Reports

Hi,  We are tracking time in JIRA uisng TMetric. I can see in the dashboard that the issue key from Jira is visible however when we export the reports it ....

Created by ana ana 23 March 2017.

Latest by Aleksandr Serdyuk Aleksandr Serdyuk 07 July 2017.

0
votes
0
answers
40 views

Category: Bug Reports

Account switch lead to "Forbidden" error when using Chrome's addon

First of all, thank you for this app, it helps a lot.  I have a (minor) issue with the Chrome's addon. When I change my account I'm logged in with (logoff/logon), ....

Created by Erwan Jossic Erwan Jossic 04 July 2017.

1
votes
6
answers
95 views

Category: Bug Reports

Pivotal Tracker "Start timer" link not appearing on story cards

Hello, I'm having trouble starting my timer on Pivotal Tracker stories using "Start timer" functionality (described here). Since last week I could not start timer and see how much time I ....

Created by sgalisic sgalisic 25 June 2017.

Latest by sgalisic sgalisic 03 July 2017.

0
votes
12
answers
275 views

Category: Bug Reports

Firefox: Login not working in Add-on

Hi, I've installed the TMETRIC Add-on 1.2.2 in Firefox 49.0.2 (Windows 10) yesterday. And I created an TMETRIC account that works. My Problem: I see the symbol and I see ....

Created by muell.thorsten muell.thorsten 08 November 2016.

Latest by heitor.polidoro heitor.polidoro 16 June 2017.

0
votes
2
answers
168 views

Category: Bug Reports

The Firefox Add-on is not working on Trello

The Firefox Add-on is not working on Trello   ....

Created by fabricio fabricio 07 June 2017.

Latest by Aleksandr Serdyuk Aleksandr Serdyuk 15 June 2017.

0
votes
2
answers
117 views

Category: Bug Reports

Addon For Firefox with login issue

Login doesn't work on firefox plugin. My environment: Ubuntu 16.04 LTS with Firefox 54.0a2 (2017-04-19) (64-bit) ....

Created by ednei.oliveira ednei.oliveira 08 June 2017.

Latest by Aleksandr Serdyuk Aleksandr Serdyuk 15 June 2017.

1
votes
4
answers
81 views

Category: Bug Reports

Can't "start timer" on github with firefox ("not found")

Hi, The "start timer" button doesn't work anymore for me on github with the firefox extension, i get an alert after a few seconds that just says "Not Found". It's ....

Created by jlenormant jlenormant 11 June 2017.

Latest by Aleksandr Serdyuk Aleksandr Serdyuk 15 June 2017.

1
votes
6
answers
254 views

Category: Bug Reports

Add-on not working with firefox

Hi, I am testint tmetrics... without success. I created a login, installed the firefox add-on, and nothing happens ! I do not see the icon in the firefox bar, nor ....

Created by etudiant1 etudiant1 24 January 2017.

Latest by Aleksandr Serdyuk Aleksandr Serdyuk 15 June 2017.

0
votes
1
answers
50 views

Category: Bug Reports

Fix time is not working

Hi, A member of my team can't fix a Trello task time. How to fix it? ....

bug

Created by fabricio fabricio 09 June 2017.

Latest by Aleksandr Serdyuk Aleksandr Serdyuk 12 June 2017.

0
votes
2
answers
46 views

Category: Bug Reports

Time tracking Not Responding

Hi- Time tracking seems to be completely down since Tuesday. When logging in we receive a "Not Found" error message above the day. Users cannot log time nor can we ....

Created by Ben Ben 09 June 2017.

Latest by Aleksandr Serdyuk Aleksandr Serdyuk 12 June 2017.

0
votes
1
answers
74 views

Category: Bug Reports

Lost records

We lost all records of Trello tasks. And my team activity is not showed anymore. What happens? ....

bug

Created by fabricio fabricio 09 June 2017.

Latest by Aleksandr Serdyuk Aleksandr Serdyuk 12 June 2017.

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