Bug Reports

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Category: Bug Reports

IOS app crashing

My iPhone and iPad apps crash immediately on start-up. Started about 3-4 days ago. Same thing as "woodislandllc" I think  ....

Created by david david 22 November 2017.

Latest by Aleksandr Serdyuk Aleksandr Serdyuk 22 November 2017.

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votes
1
answers
56 views

Category: Bug Reports

Keep asking for password on lost connection, on new web update, etc

Instead of remembering the password Tmetric desktop app is asking for a password everytime there is a: - lost connection, - new web update, -etc   Why it cannot just ....

Created by LeszekPietrzak LeszekPietrzak 22 November 2017.

Latest by Aleksandr Serdyuk Aleksandr Serdyuk 22 November 2017.

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votes
2
answers
397 views

Category: Bug Reports

Error "not enough timers available" on desktop app on Windows

Hi!   I can't use my desktop app in Windows because, after I downloaded the app and installed it, I can't connect my app to the server. I made the ....

Created by s.monni s.monni 21 November 2017.

Latest by s.monni s.monni 22 November 2017.

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votes
1
answers
37 views

Category: Bug Reports

iPhone app crashes

The iPhone app crashes on start-up ever since the latest version of iOS 11 was installed ....

Created by woodislandllc woodislandllc 21 November 2017.

Latest by Aleksandr Serdyuk Aleksandr Serdyuk 22 November 2017.

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votes
2
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93 views

Category: Bug Reports

new jira interface and project name

Hello,   when starting time tracking from new jira interface and when jira issue is opened in new window - project is not assigned to time tracking entry. When starting ....

Created by Egis Egis 12 October 2017.

Latest by Aleksandr Serdyuk Aleksandr Serdyuk 21 November 2017.

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votes
4
answers
55 views

Category: Bug Reports

FreshDesk Integration no longer working

Good day,   As of last week, I am receiving the following error message when trying to use Tmetric within FreshDesk:   Integration type differs from formerly added   I ....

Created by Dean Swanepoel Dean Swanepoel 13 November 2017.

Latest by Aleksandr Serdyuk Aleksandr Serdyuk 20 November 2017.

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3
answers
43 views

Category: Bug Reports

Todoist Integration no longer creates new Project

Previously, when I started a timer on a task from a project that doesn't exist in TMetric, the ToDoist integration would automatically create a new project to match the ToDoist ....

Created by André O. Brown André O. Brown 13 November 2017.

Latest by André O. Brown André O. Brown 17 November 2017.

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votes
3
answers
62 views

Category: Bug Reports

Start Timer no longer visable in Bitbucket

The Start Timer button has recently disappeared from Bitbucket however I still see it in Jira ....

Created by Tom Tom 15 November 2017.

Latest by Tom Tom 16 November 2017.

1
votes
1
answers
73 views

Category: Bug Reports

error when login

Server Error in '/' Application.   Your ASP.NET app crashes while trying login. (Maybe Database is down?)     ....

Created by sergey.pisarenko sergey.pisarenko 15 October 2017.

Latest by Aleksandr Serdyuk Aleksandr Serdyuk 17 October 2017.

0
votes
1
answers
74 views

Category: Bug Reports

Cannot login

  ....

Created by petr.pavelka petr.pavelka 15 October 2017.

Latest by Aleksandr Serdyuk Aleksandr Serdyuk 17 October 2017.

0
votes
2
answers
85 views

Category: Bug Reports

All data gone

 Was unable to login yesterday, is now letting me login today but no data time entry data showing ....

Created by maryana maryana 15 October 2017.

Latest by Aleksandr Serdyuk Aleksandr Serdyuk 17 October 2017.

1
votes
1
answers
73 views

Category: Bug Reports

"Connection to the server is lost. We will try to recover connection in a while."

Starting Sunday morning, I have not been able to track any time using TMetric. I merely keep receiving an error message stating "Connection to the server is lost. We will ....

Created by Christopher Wekel Christopher Wekel 16 October 2017.

Latest by Aleksandr Serdyuk Aleksandr Serdyuk 17 October 2017.

6
votes
9
answers
254 views

Category: Bug Reports

Tmetric Outage Still Ongoing

We have noticed that we still cannot load the https://app.tmetric.com/login or connect via Desktop app in Australia.Please review & solve this issue(Tested using our fibre link + using 4G network but ....

Created by jeremy jeremy 16 October 2017.

Latest by Aleksandr Serdyuk Aleksandr Serdyuk 17 October 2017.

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votes
1
answers
54 views

Category: Bug Reports

All of my projects are lost

At first I was unable to login today, and when I finally did, all of my projects are not showing up. I have no active, finished or archived projects anymore. It ....

Created by rdawson11 rdawson11 15 October 2017.

Latest by Aleksandr Serdyuk Aleksandr Serdyuk 17 October 2017.

1
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0
answers
103 views

Category: Bug Reports

TMetric outage

During this last Sunday TMetric experienced technical problems that lead to the service outage. We worked hard to restore normal service functioning. No data was lost during this outage. ....

Created by Aleksandr Serdyuk Aleksandr Serdyuk 15 October 2017.

0
votes
1
answers
48 views

Category: Bug Reports

Connection Issue

I am unable to load my "Today" view or track time. The app takes minutes to load the view or start/stop a timer. My Chrome/ToDoist integration isn't working properly either. ....

Created by André O. Brown André O. Brown 09 October 2017.

Latest by Aleksandr Serdyuk Aleksandr Serdyuk 10 October 2017.

0
votes
3
answers
96 views

Category: Bug Reports

Todoist Project not imported when in Today view

When I start a timer using the button provided by the Chrome extension in Todoist, a project should be automatically created in TMetric. This feature works if I am in the project ....

Created by André O. Brown André O. Brown 03 October 2017.

Latest by Aleksandr Serdyuk Aleksandr Serdyuk 06 October 2017.

0
votes
1
answers
53 views

Category: Bug Reports

Gitlab project not set at all

Hi, I'm using gitlab 10.0.02-ee and I noticed that when I start time tracking (as project owner) for new issue using chrome or firefox tmetric plugin I'm not able to see ....

Created by kamil.ignaciuk kamil.ignaciuk 01 October 2017.

Latest by Alina Afonina Alina Afonina 02 October 2017.

0
votes
4
answers
87 views

Category: Bug Reports

AM/PM time problem

Hi support team, We have a problem with the detailed CSV download. The time is in "12 hours format" without showing AM or PM. Is there a fix to get ....

Created by fransdekok fransdekok 09 September 2017.

Latest by Aleksandr Serdyuk Aleksandr Serdyuk 11 September 2017.

2
votes
6
answers
171 views

Category: Bug Reports

Gitlab project not set properly

Hi TMetric,  We have recently upgraded our gitlab. Since then, whenever I start my timer in Gitlab, only the first letter of my gitlab project is added to my time ....

Created by yannic yannic 08 August 2017.

Latest by Vaclav Janoch Vaclav Janoch 07 September 2017.

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