Bug Reports

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Category: Bug Reports

Invalid argument to time encode

Windows x64 desktop App bug. User activity recording is not working I have reinstaled app, but the same problem Plaese fix it   ....

Created by Evaldas Evaldas 2 days ago.

Latest by Artem Avramenko Artem Avramenko yesterday.

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Category: Bug Reports

Deleted entries showing in 'New task' list

Even after I have deleted a time entry in the web app I can still see it in the 'New task' list in the desktop client. ....

Created by maria.warnes maria.warnes 4 days ago.

1
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21 views

Category: Bug Reports

error when login

Server Error in '/' Application.   Your ASP.NET app crashes while trying login. (Maybe Database is down?)     ....

Created by sergey.pisarenko sergey.pisarenko 6 days ago.

Latest by Aleksandr Serdyuk Aleksandr Serdyuk 4 days ago.

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Category: Bug Reports

Cannot login

  ....

Created by petr.pavelka petr.pavelka 6 days ago.

Latest by Aleksandr Serdyuk Aleksandr Serdyuk 4 days ago.

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34 views

Category: Bug Reports

All data gone

 Was unable to login yesterday, is now letting me login today but no data time entry data showing ....

Created by maryana maryana 6 days ago.

Latest by Aleksandr Serdyuk Aleksandr Serdyuk 4 days ago.

1
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1
answers
14 views

Category: Bug Reports

"Connection to the server is lost. We will try to recover connection in a while."

Starting Sunday morning, I have not been able to track any time using TMetric. I merely keep receiving an error message stating "Connection to the server is lost. We will ....

Created by Christopher Wekel Christopher Wekel 5 days ago.

Latest by Aleksandr Serdyuk Aleksandr Serdyuk 4 days ago.

6
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9
answers
199 views

Category: Bug Reports

Tmetric Outage Still Ongoing

We have noticed that we still cannot load the https://app.tmetric.com/login or connect via Desktop app in Australia.Please review & solve this issue(Tested using our fibre link + using 4G network but ....

Created by jeremy jeremy 5 days ago.

Latest by Aleksandr Serdyuk Aleksandr Serdyuk 4 days ago.

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1
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23 views

Category: Bug Reports

All of my projects are lost

At first I was unable to login today, and when I finally did, all of my projects are not showing up. I have no active, finished or archived projects anymore. It ....

Created by rdawson11 rdawson11 6 days ago.

Latest by Aleksandr Serdyuk Aleksandr Serdyuk 4 days ago.

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88 views

Category: Bug Reports

TMetric outage

During this last Sunday TMetric experienced technical problems that lead to the service outage. We worked hard to restore normal service functioning. No data was lost during this outage. ....

Created by Aleksandr Serdyuk Aleksandr Serdyuk 6 days ago.

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15 views

Category: Bug Reports

new jira interface and project name

Hello,   when starting time tracking from new jira interface and when jira issue is opened in new window - project is not assigned to time tracking entry. When starting ....

Created by Egis Egis 2 weeks ago.

Latest by Aleksandr Serdyuk Aleksandr Serdyuk 2 weeks ago.

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21 views

Category: Bug Reports

Connection Issue

I am unable to load my "Today" view or track time. The app takes minutes to load the view or start/stop a timer. My Chrome/ToDoist integration isn't working properly either. ....

Created by André O. Brown André O. Brown 2 weeks ago.

Latest by Aleksandr Serdyuk Aleksandr Serdyuk 2 weeks ago.

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3
answers
44 views

Category: Bug Reports

Todoist Project not imported when in Today view

When I start a timer using the button provided by the Chrome extension in Todoist, a project should be automatically created in TMetric. This feature works if I am in the project ....

Created by André O. Brown André O. Brown 3 weeks ago.

Latest by Aleksandr Serdyuk Aleksandr Serdyuk 3 weeks ago.

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16 views

Category: Bug Reports

Gitlab project not set at all

Hi, I'm using gitlab 10.0.02-ee and I noticed that when I start time tracking (as project owner) for new issue using chrome or firefox tmetric plugin I'm not able to see ....

Created by kamil.ignaciuk kamil.ignaciuk 3 weeks ago.

Latest by Alina Afonina Alina Afonina 3 weeks ago.

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4
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42 views

Category: Bug Reports

AM/PM time problem

Hi support team, We have a problem with the detailed CSV download. The time is in "12 hours format" without showing AM or PM. Is there a fix to get ....

Created by fransdekok fransdekok 09 September 2017.

Latest by Aleksandr Serdyuk Aleksandr Serdyuk 11 September 2017.

2
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6
answers
88 views

Category: Bug Reports

Gitlab project not set properly

Hi TMetric,  We have recently upgraded our gitlab. Since then, whenever I start my timer in Gitlab, only the first letter of my gitlab project is added to my time ....

Created by yannic yannic 08 August 2017.

Latest by Vaclav Janoch Vaclav Janoch 07 September 2017.

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6
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77 views

Category: Bug Reports

New version app desktop stay not sync

The latest desktop application is not very usable because it does not synchronize with the web app.   ....

Created by david.kaufman david.kaufman 25 August 2017.

Latest by david.kaufman david.kaufman 05 September 2017.

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1
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56 views

Category: Bug Reports

TMetric doesn't integrate with GitHub + ZenHub

ZenHub is an agile project management software that integrates with GitHub issues. It is a Chrome extension, which adds a Kanban board to the user interface of GitHub and also augments issue ....

Created by Akira Komamura Akira Komamura 03 September 2017.

Latest by Alina Afonina Alina Afonina 04 September 2017.

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32 views

Category: Bug Reports

Mac Desktop App not working

I have downloaded the mac desktop app, but unfortunately it will not load  ....

Created by Andrew Jones Andrew Jones 04 September 2017.

Latest by Aleksandr Serdyuk Aleksandr Serdyuk 04 September 2017.

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6
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51 views

Category: Bug Reports

Latest update to TMetric Desktop Client will not install

After downloading the update to TMetric Desktop Client, when I click on the MSI installer, it prompts me with a question about what application I want to open.  Is it ....

Created by David David 22 August 2017.

Latest by David David 30 August 2017.

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7
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35 views

Category: Bug Reports

I lost records for all day

ctrl-f5 has no effect ....

Created by david.kaufman david.kaufman 25 August 2017.

Latest by Aleksandr Serdyuk Aleksandr Serdyuk 28 August 2017.

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