Bug Reports

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Category: Bug Reports

Missing Freshdesk integration

Hi, Recently tmetric buttom has been gone from Freshdesk page for me: I can start timer from addon itself and it does see the ticket information but there is no ....

Created by David Golovan David Golovan 1 weeks ago.

Latest by David Golovan David Golovan 6 days ago.

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4
answers
13 views

Category: Bug Reports

Time not syncing with Redmine

Hi,    it seems that time entries are not syncing with Redmine, and the issues time is tracked on are not linked? This is the case for all of my ....

Created by Bram van Putten Bram van Putten 4 weeks ago.

Latest by Bram van Putten Bram van Putten 2 weeks ago.

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8
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40 views

Category: Bug Reports

Project not visible in trello when adding team members

Hello. I have the chrome extension installed.I worked with Trello and tmetric combied. And it was perfect.I added my employer as a member on Tmetric, and added them on trello (they ....

Created by RuR RuR 31 January 2019.

Latest by Vladimir Mikheev Vladimir Mikheev 06 February 2019.

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1
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39 views

Category: Bug Reports

403 forbidden while accessing Tasks list GET API in Swagger

Hi Team, I've used the swagger UI to test API for our project. I'm able to successfully use GET requests on it using access token. But for /api/accounts/{accountId}/tasks  API it's ....

Created by lxmn lxmn 28 January 2019.

Latest by Vladimir Mikheev Vladimir Mikheev 29 January 2019.

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9
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246 views

Category: Bug Reports

Invalid argument to time encode

Windows x64 desktop App bug. User activity recording is not working I have reinstaled app, but the same problem Plaese fix it   ....

Created by Evaldas Evaldas 19 October 2017.

Latest by Vladimir Mikheev Vladimir Mikheev 28 January 2019.

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4
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31 views

Category: Bug Reports

On time tracker, wordpress template trial expired

Look at the very bottom of the time tracker page.  It shows: © 2019 Devart rev 19.1.0.42038 Your free trial period is over.       ....

Created by Dan Hartman Dan Hartman 18 January 2019.

Latest by Vladimir Mikheev Vladimir Mikheev 28 January 2019.

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1
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Category: Bug Reports

IOS 12 app layout look broken on iphone xs max

Looks like i can’t open the right finger icons. ....

Created by Dima Storozhuk Dima Storozhuk 26 January 2019.

Latest by Vladimir Mikheev Vladimir Mikheev 28 January 2019.

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1
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Category: Bug Reports

Desktop Version Access violation

Dear Concern, Tmetric Desktop Version is not working properly , It is giving an Access Violation . Uploading the Screen Shot for your ready reference. ....

Created by JAYANTO KUNDU JAYANTO KUNDU 09 January 2019.

Latest by Vladimir Mikheev Vladimir Mikheev 09 January 2019.

1
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1
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24 views

Category: Bug Reports

Redmine sync not working and stuck on "In progress" sinds 03 december

Hi Guys, It seems it's totally stuck, could you please check this ASAP.  ....

Created by Mike van Egmond Mike van Egmond 06 December 2018.

Latest by Vladimir Mikheev Vladimir Mikheev 07 December 2018.

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3
answers
43 views

Category: Bug Reports

TM stops writing worklog to jira

Sync Time Now button is disabled ...   David ....

Created by david.kaufman david.kaufman 30 November 2018.

Latest by Vladimir Mikheev Vladimir Mikheev 07 December 2018.

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4
answers
44 views

Category: Bug Reports

If the 1st time-entry field is PM & the 2nd field does not specify, do not reset the 1st field to am

Sometimes I type in less than full times into the start time and end time entry fields, sometimes it is by accident, sometimes I know that tmetric will auto-complete `3:0a` to `3:00 ....

Created by Drew Faubion Drew Faubion 30 November 2018.

Latest by Vladimir Mikheev Vladimir Mikheev 03 December 2018.

0
votes
1
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30 views

Category: Bug Reports

Tmetric interrupt shutdown of Imace

Upon scheduled shutdown of my iMac, tMetric will not close, thus, interrupting the shutdown procedure. A simpe Command-Q will not quit the app, either, requiring always a Force Quit. Please ....

Created by Dan Ledbetter Dan Ledbetter 10 November 2018.

Latest by Vladimir Mikheev Vladimir Mikheev 12 November 2018.

0
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1
answers
37 views

Category: Bug Reports

Extracted YouTrack title includes "Start timer"

YouTrack redesigned the issue details page in their latest release 2018.3. This causes the TMetric extension to incorrectly extract the title of the issue. If I have a YouTrack issue called ....

Created by lukas lukas 29 October 2018.

Latest by Vladimir Mikheev Vladimir Mikheev 29 October 2018.

0
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3
answers
95 views

Category: Bug Reports

Login with google account android

Hello,   I am unable to login on android. I logged in on pc via login with google. When I try to do the same thing with android, it asks ....

Created by Kuran Mcqueen Kuran Mcqueen 16 October 2018.

Latest by Vladimir Mikheev Vladimir Mikheev 17 October 2018.

0
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5
answers
46 views

Category: Bug Reports

Redmine duplicate time syncing

Hi Guys, We are seeing time entries synced twice to our Redmine instance. It's happening very consequently so it must be a general issue. Hoping you can fix this quickly.Thanks ....

Created by Mike van Egmond Mike van Egmond 05 October 2018.

Latest by Vladimir Mikheev Vladimir Mikheev 17 October 2018.

0
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10
answers
103 views

Category: Bug Reports

Tab Tasks - list is empty

List with "Tasks" stay empty, no matter which filters are applied. Best,Vitali ....

Created by Vitali K Vitali K 12 September 2018.

Latest by Vladimir Mikheev Vladimir Mikheev 17 October 2018.

0
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10
answers
133 views

Category: Bug Reports

Jira sync - duplicate worklog

Hi,  We have a problem with JIRA worklog synchronization. We have duplicate records.   David   ....

Created by david.kaufman david.kaufman 16 August 2018.

Latest by Vladimir Mikheev Vladimir Mikheev 04 October 2018.

0
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8
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73 views

Category: Bug Reports

Cannot 'Proceed to Checkout'

I'm trying to update my current plan for more users, but 'Proceed to Checkout' button doesn't work.  There's nothing to say I can't have more than 10 users on Professional ....

Created by FluentMoneyIT FluentMoneyIT 27 September 2018.

Latest by Vladimir Mikheev Vladimir Mikheev 28 September 2018.

0
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3
answers
77 views

Category: Bug Reports

Unable to Log In

 We cannot log in to TMetric online. ....

Created by Mike Mason Mike Mason 12 September 2018.

Latest by Vladimir Mikheev Vladimir Mikheev 13 September 2018.

0
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5
answers
63 views

Category: Bug Reports

TMetrics - counting time on bad isses - name issues is not corresponding issue key

Hi,  we have last week problem with TMetrics. Some tasks are not correct and we lost correct issues. TM show bad issues on time when issues do not exist yet. Name ....

Created by david.kaufman david.kaufman 10 September 2018.

Latest by Vladimir Mikheev Vladimir Mikheev 13 September 2018.

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