Bug Reports

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Category: Bug Reports

Invalid warning about archived project

1. start off creating time entries from GitHub and let Tmetric make "projects" for you names after the GitHub repos. e.g. you have a project called "core" that has time ....

Created by phil phil 4 days ago.

Latest by Vladimir Mikheev Vladimir Mikheev 3 days ago.

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1
answers
14 views

Category: Bug Reports

Account is not available error

Hello,The account is not available error appears whenever I log in and it has been like this for the past 4 to 5 hours. Please help.  ....

Created by sujeesh sujeesh 2 weeks ago.

Latest by Artem Avramenko Artem Avramenko 2 weeks ago.

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3
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11 views

Category: Bug Reports

Windows 10 Pro - Access Violation for TMetricDesktop.exe

OS: Windows 10 ProProcessor: i5-2400RAM: 8GBApp: tmetric_desktop_18.1.3_x64.msiWindows Hibernation: EnabledEveryday I get "Access violation at address" message. I have tried running the latest version & unistall/re-installing it again + reboot my PC daily. ....

Created by jeremy jeremy 3 weeks ago.

Latest by Vladimir Mikheev Vladimir Mikheev 3 weeks ago.

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8
answers
25 views

Category: Bug Reports

Can't close the window after standby mode

Hello, when I start windows 10 from standby mode, the Desktop app show the Question "Will you track the time?". But I can't close this window!I must close the App ....

Created by Thomas Thomas 31 May 2018.

Latest by Thomas Thomas 3 weeks ago.

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2
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24 views

Category: Bug Reports

Desktop application bug with time format

Opening the Desktop Application on linux for the first time gives the error (on attached image) "18:18:57" is not a valid time. (...) It's a Fedora Linux 28, 64 bits, ....

Created by Allan Daemon Allan Daemon 5 weeks ago.

Latest by Allan Daemon Allan Daemon 4 weeks ago.

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1
answers
11 views

Category: Bug Reports

Desktop app on Ubuntu 18.14 crashes all the time

I am trying to run the Desktop app in my Ubuntu 18.14 but found it takes long time to start and always crashes after short period of time.   ....

Created by sheldon sheldon 06 June 2018.

Latest by Aleksandr Serdyuk Aleksandr Serdyuk 5 weeks ago.

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9 views

Category: Bug Reports

Unclear error TMetricDesktop.exe

The error occurred when changing the tag in the application for Windows. This error has occurred several times. ....

Created by kirill kirill 08 June 2018.

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2
answers
8 views

Category: Bug Reports

Error when I try to change password

Hello. When I try to change password, the bellow error appear:   Connection to the server is lost. We will try to recover connection in a while. Retry now.   ....

Created by Miquelin mq Miquelin mq 04 June 2018.

Latest by Miquelin mq Miquelin mq 05 June 2018.

8
votes
12
answers
163 views

Category: Bug Reports

Browser extensions unable to connect

Good Morning Today I have been unable to connect using the browser extension. When opening the browser, I can log in to the extension. But after this, it still displays ....

Created by james james 28 May 2018.

Latest by Rebecca Hachey Rebecca Hachey 31 May 2018.

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3
answers
36 views

Category: Bug Reports

Timer doesn't start / stop

Hi, A lot of times starting the timer in GitHub doesn't work. I click start, a continue with the popup but then the button state won't update. I check app.tmetric.com and ....

Created by Catalin Oanca Catalin Oanca 23 May 2018.

Latest by Aleksandr Serdyuk Aleksandr Serdyuk 31 May 2018.

0
votes
2
answers
15 views

Category: Bug Reports

Recent Project does not work properly

I've been working in a project on daily basis. Still the (this) project is not showing in Recent project, just three other projects. Two of them is correct. Or to ....

Created by Mikael Granholm Mikael Granholm 30 May 2018.

Latest by Mikael Granholm Mikael Granholm 31 May 2018.

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1
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138 views

Category: Bug Reports

Wrong Gitlab issue link when starting timer from Group Issue Boards

Gitlab has a function called Group Issue Boards, where issues from multiple repositories are shown in a single interface (https://docs.gitlab.com/ee/user/project/issue_board.html#group-issue-boards). On issue panes of issue boards, there is a TMetric ....

Created by Andreas Møgelmose Andreas Møgelmose 14 May 2018.

Latest by Aleksandr Serdyuk Aleksandr Serdyuk 16 May 2018.

0
votes
3
answers
32 views

Category: Bug Reports

Monthly Balance does not calculate properly

 When looking at "Today" I have a monthly Balance of "-17" hours.   We are 5 days into the month and I have estimated 7.5 hours of work per day ....

Created by sp sp 07 May 2018.

Latest by sp sp 14 May 2018.

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7
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121 views

Category: Bug Reports

Budget Spent not shown for Projects with "Total project fees"

Hi, we've setup several projects that have a fixed budget fee. When we look at these projects in reporting, there is no calculation of "spent" budget.This seems to be only ....

Created by frank.stuhec frank.stuhec 20 July 2017.

Latest by frank.stuhec frank.stuhec 02 May 2018.

1
votes
5
answers
64 views

Category: Bug Reports

Asana integration - timer has disappeared in Chrome

There is something wrong with the Asana integration. Asana has changed its layout recently and the timer has disappeared. ....

Created by przemek.cichowicz przemek.cichowicz 17 April 2018.

Latest by przemek.cichowicz przemek.cichowicz 25 April 2018.

0
votes
4
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14 views

Category: Bug Reports

Add break option is not working

Hello,The ad break option in my account hasn't been working for around 30 days now. Please help. ....

Created by sujeesh sujeesh 24 April 2018.

Latest by sujeesh sujeesh 24 April 2018.

0
votes
4
answers
37 views

Category: Bug Reports

MacOS desktop app error

Hello. I logged in via google, created a proper password (by omitting the "old password" field"), downloaded a desktop app for MacOS, installed it and logged in succesfully, and now I ....

Created by Bernard Szlachetka Bernard Szlachetka 18 April 2018.

Latest by Bernard Szlachetka Bernard Szlachetka 18 April 2018.

1
votes
2
answers
32 views

Category: Bug Reports

can't connect to app.tmetric.com/login

We have tried it from several locations. Anyoone else with this issue? ....

Created by g.greco g.greco 11 April 2018.

Latest by g.greco g.greco 11 April 2018.

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17 views

Category: Bug Reports

Detailed Report - Missing Task Information in PDF / Linktext to external Issue

Hi,  we are using the Browser Plugin to start time tracking from various system, like freshdesk, gitlab, github, etc. While the link to the external system is nicely implemented in ....

Created by frank.stuhec frank.stuhec 10 April 2018.

0
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6
answers
67 views

Category: Bug Reports

CORS API

I'm trying to connect to the API with a Typescript application running in my browser, to the URL https://app.tmetric.com/api/accounts/14059/timeentries/19715?timeRange.startTime=2018-01-01&timeRange.endTime=2018-01-31 but due to CORS the browser is sending an OPTIONS request first, ....

Created by xavi xavi 02 February 2018.

Latest by xavi xavi 06 April 2018.

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