Categories
TMetric Web App
Discuss any questions or ideas related to our Web application. Feel free to share your thoughts and experiences, and let us know how we can improve it.TMetric Desktop App
Discuss any questions or ideas related to our Desktop application. Feel free to share your thoughts and experiences, and let us know how we can improve it.TMetric Mobile App
Discuss any questions or ideas related to our Mobile application. Feel free to share your thoughts and experiences, and let us know how we can improve it.TMetric API
Discuss any questions or ideas related to our API. Feel free to share your thoughts and experiences, and let us know how we can improve it.TMetric Integration
Discuss any questions or ideas related to our integration. Feel free to share your thoughts and experiences, and let us know how we can improve it.TMetric Browser Extension
Discuss any questions or ideas related to our Browser Extension. Feel free to share your thoughts and experiences, and let us know how we can improve it.
Announcements
Troubleshooting: Screenshots Are Not Being Captured
If screenshots are not being recorded for your team members in TMetric, there are a few key settings and permissions to verify. Follow the steps below to ensure everything is configured correctly. 1. Ensure Screenshot Capturing is Enabled in WorkspaceThe Difference Between Purchased Seats and Active Users in TMetric
TMetric’s subscription model is based on the number of seats (user licenses) you purchase—not the number of users actively working in your workspace. This means you are billed for the total number of seats, regardless of how many are currently in use.How to Generate Reports for Inactive or Blocked Users
In TMetric, users who are inactive or blocked (also referred to as locked) are hidden from report filters by default to keep your workspace organized. However, if these users had activity during a selected time period, their data can still be includedData Import option is now available in TMetric
New Data Import Option Available! We’re excited to introduce our new Data Import feature, designed to make your life easier by allowing you to transfer data from any platform to TMetric seamlessly. Effortless Data Transfer With the Data Import option,New Navigation Features in TMetric
Explore Our New Navigation Features! We’re excited to announce some fantastic updates to the navigation structure of our web app, designed to enhance your experience and boost your productivity. New Navigation Header At the top of every page, you’ll now
Popular Topics
Auto-assign Projects and Tags from Google Calendar
Events that arrive via the built-in Google Calendar integration appear on the Time page with only the event name; TMetric cannot auto-assign a project or tags. Please add a feature where project and tags can auto-import based on past entries; I wouldThe Difference Between Purchased Seats and Active Users in TMetric
TMetric’s subscription model is based on the number of seats (user licenses) you purchase—not the number of users actively working in your workspace. This means you are billed for the total number of seats, regardless of how many are currently in use.How to Generate Reports for Inactive or Blocked Users
In TMetric, users who are inactive or blocked (also referred to as locked) are hidden from report filters by default to keep your workspace organized. However, if these users had activity during a selected time period, their data can still be includedMini desktop timer (always on top)
Clockify's desktop app has a "mini timer" feature (see screenshot) that reduces the app's size so that you can keep it "always on top" without it getting in the way. At its smallest size, the TMetric Desktop app is way too big to always keep on top, soTroubleshooting: Screenshots Are Not Being Captured
If screenshots are not being recorded for your team members in TMetric, there are a few key settings and permissions to verify. Follow the steps below to ensure everything is configured correctly. 1. Ensure Screenshot Capturing is Enabled in Workspace